Shell Key Preserve 4 Stars Hotels

"Room had chocolate smear on curtains and on dishcloth by sink and chocolate piece on floor Bed sheet looked like it had been laid in gross "

"The breakfast menu and buffet were very good. The gentleman who prepared the fresh omelets was amazing. He did a great job. The room was nice and clean. The cleaning services were exceptional. They took pride in making sure our room was clean and stocked. The only downside to my visit was waiting an hour and a half for our luggage to be delivered to our room. "

"The staff was great and friendly"

"Property and restaurants were very nice. Room was terrible, very difficult to shut doors, shower water temperature would go from extremely cold to extremely hot without adjusting, we reached out the first day we were here and no one ever responded back over our 4 day stay, so never had a decent shower. We did not receive any compensation. Would not stay here again."

"We had a beach view room but it did not have a balcony. It was clean and neat and everything worked as it should. Great location and the beach was absolutely beautiful."

"This property is special in many ways. The history the service the cleanliness.. one of my favorite hotels.. The beach is one of the nicest in Florida "

"Free Breakfast is a good perk. I'm thinking this hotel struggles when it is at full capacity. The pool was the real issue. Very difficult to get lounge chairs as people would save them with towels then dissappear for hours. Kids throwing/whipping balls across the pool surface was another issue. Finally, we were on the 3rd floor by the elevator. Every day it was a staging area for housekeeping. Bins, staff hanging around in the halls, etc. "

"Pricey but worth it! "

"Very nice place "