Queens 4 Stars Hotels

"The hotel has a great location for a quick trip to NY. Conveniently located around La Guardia with a free shuttle. It’s a big hotel. I did not personally care about the front desk ladies. Not very accommodating or friendly for being the first contact with the guests. Borderline rude and very inefficient. We were in town for a parent’s funeral, called days in advance requesting an early check in (at 1:00, so not unrealistic). We were told they would try…. And being a Hilton Honors they would waive the fee. Not only did they not accommodate us, they were late and each time we approached the FD they brought up the check in fee. It was not appreciated. This was a personal issue, other than that the hotel was great. "