Kampung Pokok Asam 4 Stars Hotels

"Lovely hotel on a great site in the heart of Langkawi. Shops, eating and beach close by. Initially we were allocated a room on the ground floor with not a lot of room and one narrow window overlooking an access road. We were very disappointed. After some discussion we agreed for a 5 day stay this was not acceptable and we would either check out or pay for an upgrade. We spoke to Andrew on reception and he listened and resolved our concerns. Agreeing to a move the next day - as it was late. The process was undertaken seamlessly the next day. We had a pool view and a fabulous room. I can’t thank him enough - he was exemplary. No fuss just excellent customer service. No extra payment required either. The layout of the hotel and breakfast etc was excellent. Sunbeds were a little scarce but we always managed to get one. There is room to add extra beds and that should be considered. So don’t hesitate to book this hotel. Go for a pool view if possible, breakfast also is a must. "

"We had a problem with the initial room and the staff was gracious and moved us. We had booked a balcony room for the sunset view of the ocean and unfortunately the glass barriers on ours were completely dirty and streaked so unless standing no view. All others looked clean. This was important to me, they listened and moved us. I was grateful. Bed was very comfortable, the breakfast was amazing, and the location great. Beach was just across the street down a public access. 5 minute walk but they would shuttle you as well if needed. Great overall service and would definitely book again. "

"Good breakfast. Comfortable beds. Large, well lit, air conditioned room. In room safe. Great pool with umbrellas. Short walk across the parking lot from the airport."

"The staff are lovely, close to the beach, on-site food was great. "

" Can not fault anything, staff, location, trips, beach and facilities area safe amazing coming back asap to stay longer "

"Had a great stay at Bayview Hotel Langkawi. The room was clean, well-maintained, and comfortable. The staff were very friendly and accommodating, and they kindly arranged early check-in for us upon request. Overall, I was very satisfied with the experience and would definitely recommend this hotel to others."