Isle of Sheppey 4 Stars Hotels

"Everything was dirty , the room had an awful smell and we couldn’t wait to leave "

"Good but should try to refund Deposits on time. "

"I love this place - it is charming and peaceful and the staff are very helpful - in particular Rebecca who goes out of her way to help . "

"Staff were friendly and room was clean and comfortable. "

"Excellent facilities, & a clean room. Fab breakfast with plenty to choose from. Looking forward to staying again soon!"

"Lovely hotel with individualy decorated rooms , friendly welcome from staff. Would stay again. Central location"

"N/a"

"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"

"Good. But cleaner promised to change bedsheets when told but it wasn't changed. "