British Columbia Coast 4 Stars Hotels

"Friendly staff "

"The front desk concierge on April 23, around 5:30 PM, was not considerate at all. In fact, he seemed to do the opposite of what I requested. I asked for a room with the bay view, but he gave me a room on the opposite side, with no view of the bay. When I mentioned that I booked this vacation to rest and relax, he placed me in a room on the 23rd floor, directly beneath ongoing renovations. It felt as though this was done intentionally. The noise was unbearable. We woke up at 6 AM to hammering and drilling. There was no warning about these renovations on the Sheraton website or at the time of booking. However, the other staff members who later assisted me were absolutely amazing and very kind. They changed my room on April 24, around 12 PM, and the new room was excellent, quiet, with a beautiful view of English Bay. I truly appreciate their help."

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"Airport shuttle was very convenient."

"Excellent stay. Clean, comfortable and updated rooms. Property was clean and modern. Staff was excellent as well. Hydra (attached restaurant) is awesome as well. Location was close to everything, walking distance to water front and Gastown, short Uber or Taxi to Yaletown or Granville Island. 10/10 recommend."

"Room was clean "

"I stayed here for the third time and it is definitely wayyy nicer than it was 3 years ago. Stayed in a beautiful balcony room on the newly renovated 18th floor with an amazing view. The hotel was clean throughout, including the hallways, and the price was great for the location. Customer service from the management and day staff is 10/10. Had a really comfortable stay and would definitely come back."

"We have stayed here several times - the hotel is clean, comfortable and convenient with easy access. It's quiet, but can be noisier on weekends if teams/tournaments are staying. Staff are helpful and friendly. This time, we had dinner in The Wild Fig Restaurant one night. Our server, Barbara, was pleasant and knowledgeable."