Western Michigan 3 Stars Hotels

"This is one of our favorite places to stay and we were so pleased with everything once again! We were comfortable, relaxed and welcomed like we were best friends!"

"Items in the room were damaged and very worn. we paid extra for a pool side room. I didn't know the pool was used for kids parties. The screaming didn't stop. The pool doesn't close until 10 pm. The smell of chlorine was overwhelming. The food at the restaurant was terrible, the service was great. The final straw was the adjoining room fight and someone threatening to stab another person. We left and went to another hotel. There were no other rooms to move to. The hotel did not refund and the additional insurance I paid for wouldn't refund due to my "high standards""

"Only thing I would complain about is the breakfast. Had a big event at Van Andel Arena the night before and a ton of people stayed here to. The event lasted longer than most people stay up and so we were all sluggish in the morning and didn’t make it to breakfast until 9, breakfast was until 930. Well at 9am, they only had eggs, 2 sausage patties anda few muffin sandwiches. Never refilled anything. I get it’s close to breakfast ending but there was at least 50 people I seen come down from 9-920 to get breakfast!!"

"Yes"