Greenwich 3 Stars Hotels

""Please tell me how we access your property" Phone call 10 min later: "sorry, we don't do one night stays - due to people arranging parties. What was your plan?" Well of course in the booking (done more than 2 weeks prior) I told them 2 adults and 2 children - hardly a recipe for a party. Nothing anywhere on the advert says anything about the restrictions. And Hotel.com processed the reservation without any hesitation, apparently unaware of the self-imposed limitation. So I don't have any...

"The host of this property ignored all messages in the week building up to the stay, requesting check in information! On the day of check in, i called the contact number, it rang and i left a VM, after that they turned the phone off all day!! I was left stranded in London without accomodation. Thankfully Expedia found me alternate accomodation, but it ruined my travel plans due to the stess caused!! AVOID AT ALL COSTS!"

"The property was clean and well furnished with utensils and crockery. Location was great Access was easy and the agents were quick to respond There was no washing up liquid or dishwasher tablets provided tea and coffee was not provided. I’ve stayed in many places similar to this and there has been this provided. This is my only criticism "

"No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice...

"The person was so friendly helped us so much even with a mess up with hotels.com he helped us out and was very welcoming and friendly. The place was very clean and well equipped and was such a nice play to be "