Ginatilan 3 Stars Hotels

"Been to this hotel numerous times and it’s my favorite one in Dumaguete. Beds are so comfortable, excellent restaurant and breakfast, staff is very friendly and welcoming. "

"Decent breakfast, friendly and helpful staff and close to waterfront/port.andnthenlical food street."

"We did not have breakfast. Friendly and accommodating staff."

"Nice clean rooms The staff were all very friendly and helpful. The included breakfast was good. I stayed in two different rooms. First I was in the suite which was fabulous. Very nice immunities and very comfortable. Next I was in a deluxe room which was average. The hot water in the room would cycle on and off several times during a shower. Also I was in a corner room and the wifi was not available in the room. I asked at the front desk and they said they would fix it but never did. "

"Way too many stairs on unbelievable"

"Front desk needs to be welcoming, smile to the guests. There faces look like they are not happy."

"Staff did not say hello or welcome us politely upon arrival, but did let us check in about 20 minutes early. Later in the day, we returned to the "shack", and noticed there was no hand soap in the bathroom, we asked for the WiFi password, and asked for the remote control to the television. We were then given some confusing excuse that the TV did not work due to compilcations due to the COVID lock down (which as we all know happened about 3 years ago at this point). The story about the unavailability of the TV became the sticking point in the minds of the couple running the hostel. When we tried to reassure the woman that we were disapointed about the TV, but were willing to go without, for some inexplicable reason she pressed the issue and began asking for forgiveness and walked away, only to come back to our room two more times, knocking heavily, insisting on speaking with us on the issue again! My wife asked her to stop disturbing us which she seemed reluctant to do. Finally, my wife felt uneasy after our interaction with the woman and insisted we find another hotel due to the uprofessional behaviour of the couple running the place and the unavailability of hostel staff. I regret leaving this negative review, but honestly do not understand why our experience is so different compared to other reviews here. The husband told me, that if we were not happy, to go ahead and complain to Expedia. I cannot recommend this place. Avoid at all costs, not worth the price or convenience."