Bongabon 3 Stars Hotels

"mosquitos inside the room"

"we have a great stay! "

"Very disappointing stay here. Hotel met our expectations, however this service level doesn’t match at all. Our food order was wrong when order room service. They just drop the food without any confirmation. Our bathroom on the first day got clogged, and had someone come in to unclog it. This happened on the first day. On the last day they wanted us out at exactly 10 am. The room cleaners came at 945 am to tell us to get out. In all my stats, I have never experience this at any hotel. At 10 am they came back with another person telling us that we need to leave the room, we told them we are waiting for our yo pick us up. From a service standpoint I find this very rude on there part. Our ride arrive at 10:15 am. It’s funny the hotel employed Ed couldn’t spare 15 mins for our comfort to wait in the room. From this point forward I will stay irvrevvomnend this hotel or its chain as their employees represent brand of this hotel for our experience of customer service to be wcpected. Management will need to retrain staff, to better needs their guest needs here . "

"No wifi working and the manager was not good in behaviour very very bad manager . "

"Such a wonderful stay! All the staff were very welcoming, polite & helpful. The room was spacious and clean with an air conditioner that worked well. The onsite restaurant called ASH was so delicious & such big portions. The food here was probably one of the best meals we ate during our visit to the Philippines. Thank you for such a great experience!"

"Is good place to stay very clean .i recommend. "

"The room is literally just bed, i asked the front desk what’s the amenities in the hotel and she said it’s just a room and the picture of Nipa hut in the internet was all the way to the back it’s hard to find. We end up going to look somewhere so we can eat and have fun "

"Very accommodating staff and the place is very clean.nice place"