Bay 3 Stars Hotels

"Rooms are not clean especially the bathrooms and there are many bugs! The food is not so good and cleanliness in general is something that they need to really work on. "

"Very helpful staff. Great central location close to Ayala Mall, plenty of places to eat and shops. If you are going to spend a few days in Tagaytay this is a great place to stay. Great restaurant with excellent food but the standard breakfast are huge. "

"Clean room, friendly staff. The only negative was the pool, was not able to dip in because it was not clean."

"Hotel is potentially great but unfortunately a few things were broken such as the safe, phone etc and the water was sometimes cold. There was also a smell of sewage. I was very disappointed that the jacuzzi was freezing cold. Reception cited maintenance issues but they were fobbing me off. I asked to speak to the manager every day about these issues but I was told they are unavailable. On the last night I got upgrated to a bigger room but I feel that I didn’t get value for money and the manager failed to address or even speak to me about my concerns. Otherwise the room was nice & clean and the breakfast buffet was simple but pleasant. Lots of crew available who are pleasant but they were unable to do anything regarding numerous issues. "

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"Breakfast is standard, clean room , staff are courteous."