Alegria 3 Stars Hotels

"The hotel staff are all confused and unprofessional ! In the web site of the hotel, it says, checkin starts at 8 am (due to early arrivals of boats from the islands), but at 9:30 am we were told that the earliest check in would start at 2 pm! We also had two rooms reserved, but the front desk clerk told us that her paper work shows only one room! She had no computer to check the reservations from Expedia. We were forced to contact Expedia, ask them to send us two separate confirmations to show...

"I arrived checkin was good friendly staff. I got to the room was expecting a balcony like in the pic but no balcony. TV remote wouldnt turn on TV. TV chanels were terrible and you couldnt watch them anyway all snowy and fuzzy i couldnt watch TV. Wifi was so bad i ended up useing load on my phone. They seem to be having a fight with Expedia and they asked me to talk to Expedia i said its your problem and they said Expidea gave them my creditcard number im pretty angry for that because Expedia...