Sa Pa hotel rooms a the Independent

"Hotel was ok. Door locks don’t lock properly. Hot tubs were not filled or in use during our stay as advertised. Hotel staff were friendly. They helped store our luggage while we were out on last day. "

"Great location. Loads of restaurants and shops. Polite and helpful staff"

"Location is great and the breakfast is wonderful. Staff needs more training in customer service. There is a front and back entrance which is convenient but on the back stairs which are slippery when wet there are no rails. "

"It was a nice place to stay. The staff was friendly and accommodating. We got the wrong room, but overall a good experience."

"We had a great stay. The staff were really friendly and helpful and very attentive. Breakfast was great and the views from the hotel to the mountains were awesome. Very clean and modern rooms"

"Great hotel excellent views of Sapa valley. Very helpful staff. Hotel is clean and well run."

"Fabulous hotel, fabulous staff, good location, with great views."

"Very good service staff (particularly Lien Chau and Lien Nguyen) at the reception and the restaurant respectively. Both were polite, attentive, very helpful and pleasant. Overall a beautiful hotel at the top of a hill, easy walking distance to the town, not far from Sun Plaza where we took the train to cable car station. Just don't go to the peak on a public holiday as the queue is horrendous. We waited 5 hours just to get to the top!"

"Amazing stay with incredible view. Vincent was awesome. "