8/10 Good
Tanya
Traveled with family
May 17, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for two days. But the staff was wonderful they even texted which was very new to me and very helpful and considerate. Because I did not feel like talking. I really enjoyed my stay. But I belive next time I will take a room with a table and microwave. I did not like eating without one. It felt uncomfortable for me.
Transportation to and from Universal studio was was awesome. That was my 1st time cause I alway rented a car. Even dropping off my rental car to the hotel from the airport was very convenient. But it is better to speak with the representative their at the hotel. They were more helpfull. Dont try calling that number they leave their when they are not available. The people over the phone was not helpful at all.
I did not get to enjoy the pool because I had no time or was very exhausted from the parks. But watching it from my window was very nice clean and inviting. They even had a bar next to the pool whic was cool.
I would definitely go back. The price for the hotel was good their food was pricy but very good and worth the money.
Tanya
Stayed 2 nights in May 2024