Ilot Maitre Hotels

"Nice, comfortable room, friendly front desk staff. Great location by the water and by shopping/dining options. I loved the complimentary cookies! Only suggestion — luggage storage should be in a different area (it is currently behind the fish tank, which smells). "

"Beautiful, spacious 3-bedroom unit. I appreciated the washing machine and generous balcony. Some pump soap would have been nice in the kitchen. "

"The property and location were excellent. 7 minutes walk to beach. Staff were very helpful. Only problem was my stay is during the riots"

"The staff were very helpful and easy to deal with. The view was spectacular and the location is perfect for the full noumea experience. Will definitely stay again."

"Chateau Royalw was wonderful. It is kept spotlessly clean and the staff go out of there to help you with anything you need. The pool area is beautiful and the bar will come by with free mini drinks or fruit to help you keep cool. The spa is excellent, we had two different treatments and they were both worth every penny. Rooms are very nice and comfortable. We had a partial ocean view. The balcony was tilted downward, and pretty small so we never really used it. My only complaint is they were putting in a new gate so the area to go down to the water had an ugly orange temporary fence and plywood, but by the time we left the new fence was almost inn. I would definitely come back to this property again. "

"Loved the hotel and its location, we definitely want to come back again!! "

"Great spot to stay, the rooms and the island is incredible. Wildlife was everywhere, heaps of birds, fish, turtles and sea snakes! Very helpful staff, only downside was the food, a fairly standard buffet was pretty pricey and room service took a while. "

"The food at the restaurant was terrible. I should have asked for a discount."

"They booked the wrong room and couldn't fix it. I booked a family room (2 adults + 2 kids) for a 1-night stay through Hotels.com. Three weeks before arriving I got a message from the hotel saying "We inform you that the room you have reserved is based on 3 people and not 4 people. Please modify this. Good reception Hotel Le Paris." Fearing I had made a mistake, I double-checked my booking, it clearly said 'Superior Family Room; 2 Adults + 2 Children'. Relieved, I messaged the hotel with this and asked them to let me know if any issues. I heard nothing back and figured all was well. On arrival late in the evening, with a flight early the next day, we found a room with 3 beds, 3 cups and 3 towels, and and a camp bed setup in the middle of the room. I asked for the room we booked and was told the hotel had none available. After some delay, the receptionist (who was very nice) said she'd spoken with the manager and they could offer another double room at no charge. Not wanting to split up the family (with 2 small kids) I declined. I got the family to sleep and took the camp bed. It wasn't setup right and collapsed when I laid down on it. Pretty irritating. Anyway, set it back up and slept poorly on it before an early start the next day. Pretty poor service. Hotels.com offered to put me in touch with its relocation team (not practical). The hotel declined a refund. Hotel itself was ok. Of the 4 lights in our room, 2 worked. Shower was ok. We had to remake one of the beds as bedd"