Hong Kong SAR Kid friendly Holidays

I love the location and room size decent

We booked a quad family room and once we entered we immediately noticed it was very unclean. There was hair and dust left on the toilet, and many stains on the walls and door of the bathroom. There was dust all over the lights as if it hadn't been wiped down for a long time. We like to wipe down the high touch surfaces when we settle into our room and there was a lot more dirt than we're used to seeing. There was a lot of debris on the floor. We called housekeeping to re-vacuum the floor. There seems to be something wrong with their vacuums because the floor was still not clean afterwards. Finally there was an awful smell emanating from the carpet. We complained about this and the staff graciously offered us an upgrade to a suite. Upon inspecting the suite the smell was much better but there was still a lot of crumbs and leftover things on the carpet. The overall condition of the suite was much better so we accepted the upgrade, however the condition is still surprising given the status as a suite.

Love this hotel. Spacious rooms ( hard to find in hk), nice location, clean and relatively new at a decent price. Would definitely stay at stage again.

Amazing hotel, excellent location, friendly staff. Restaurant on site. Amazing view.

Great staff and location.

Amazing hotel, excellent location, friendly staff. Restaurant on site. Amazing view.

Great staff and location.

The staff were excellent, the location is fantastic and convenient and the beds were comfortable.