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"Good simple breakfast buffet - the staff at breakfast are sometimes cold or borderline impolite (focused on checking your room number or whether you sit at the right table rather than helping you). "

"Location very close to Zurich HB station. Walking distance to center city."

"I was initially "

"It would be nice to have coffee in the room and not only tea."

"Lovely facility. Helpful staff. When traveling to a foreign country there can always be some uncertainties. Staff communications helped to cover some of that."

"The staff at reception and the bar were excellent - very professional, polite and helpful. The breakfast was seriously disappointing and I would not pre-pay for it again. We were there for 4 breakfasts and mostly there 30 to 60 mins before the closing of the service, but we felt there was mainly scraps left to pick over. On Saturday 18 April, the food that should be hot was cold (because 2 of the "hot plates" were switched off) there weren't any eggs, beans, bread for toast or pancakes, all of the marmalade and jam jars were vitually empty. When I complained to the breakfast lady, her answer was that she was working alone (implying she was doing her best in a difficult situation). She then brought out some fried eggs from the back which had been cooked in advance and were also cold (and didn't switch on the hot plate, but it was too late anyway). "

"Wonderful staff; Great breakfast buffet and beautiful atmosphere for relaxing and working! Danke!!"

"There are many pluses to staying at the Central Plaza. The proximity to the train station; the location in relation to the river, & its shops, bars & restaurants etc.; the rooms in the hotel are spacious, modern, clean & comfortable, and the staff are very good. Some friends who were also in Zurich at the same time, staying in a more expensive, ‘boutique’ hotel, complained about the size of their rooms, and especially the bathrooms. Whereas the bathroom I had in the Central Plaza was beautifully appointed, and large. I had booked the hotel without knowing exactly what to expect, but I was v.pleasantly surprised. Like everything in Zurich it was not inexpensive. But certainly less expensive than other alternatives."

"Excellent service, arrived on morning flight and allowed to check in early and visit Zurich."