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"Friendly, courteous, helpful staff. Changed the pressure in my bed and brought me an extra pillow to help me recover from my flight. They went out of their way to ensure my comfort. Severs at breakfast were also courteous and helpful. Food at. Breakfast was very solid, good, and reliable. Bathroom was clean and well designed. I liked that I could have a tub. I appreciated that there was both a desk chair and sitting chair. Climate control worked well. "

"clean, close to station with nice walk on europlatz"

"Staff was very friendly and helpful. Hotel is walkable to train station, bus station, restaurants and sites! "

"This was 3 days free-time between an 11-day Globus bus tour from Vienna to Lucerne and a 7-day Avalon River cruise from Basil to Amsterdam. We’re so glad we decided to include Zurich and the Locke Am Platz into our plans. Our 3 night stay was excellent. The breakfast was good but lacked choices, our only (minor) complaint. Front staff helped us with every question including coming up with a universal plug that worked (I’d left mine behind at the previous hotel in Lucerne), and a convenient way for us to do our much-needed laundry. We are very appreciative of those 2 things in particular. Zurich was my favourite city of our trip. Loved both the lake and Old Town. We had wonderful meals in Old Town and everything was easy walking from the hotel. "

"Well-situated, this place is close to the train station and the river. There were plenty of places to eat to choose from. "

"Safe, quiet area. Small room, but designed well with all needs considered. Comfortable beds. Small but very functional and well appointed bathroom. Nice lounge/bar! Would stay again. "

"Excellent service and immaculate rooms. We have stayed in Citizen M before and it's consistently good. Was able to get an early check in at 12 which was a bonus!"

"Lovely hotel "

"Loved this hotel in Zurich. Very close to the main train station. Public trams stops in front of the hotel. "