"The concierge staff was overall kind and helpful. Roger and another gentleman on his shift, who also wore glasses, answered questions, gave directions, and offered recommendations. They were especially warm. The manager was also as accommodating as his position would permit. Everyone I encountered in the hotel was pleasant and approachable. I liked my room. Though the building’s infrastructure is a bit old (as evidenced by the whining of the pipes when the bathroom faucet is engaged) the hotel satisfied most guests’ concerns in that it was quiet, clean, and had useful amenities like a gym and sunlit rooftop. Also, I felt safe in the hotel. The location is ideal as it sits within 5-7 minutes walk from the beach and within walking distance of shops and an array of restaurants and bars. My party had to venture to Lapa for the night life we desired and we were very pleased with that outcome. Though I didn’t eat breakfast, the buffet was stacked and replenished. We didn’t feel rushed at its closing and the buffet staff was also kind and accommodating, within reason. My party was able to fill up for our day long excursions on an array of familiar and new favorites ( I.e. pao de queso) foods every morning. I highly recommend this hotel to travelers to Rio. It may not be a 5-star hotel but the staff, service, and amenities were everything I’d expect of one. My hotel stay is included among the reasons I enjoyed my stay in Rio!"
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