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"Highly recommend "

"Pools were nice but not heated and closed at 7pm"

"Nice big clean room! Great price. Staff is outstanding. Pool area with restaurant/bar is good. Food was great. We’ll stay again."

"Clean rooms and staff were awesome and friendly!"

" Very friendly staff, clean rooms, I love the robe being made available every night "

"The team was very helpful and I appreciate them "

"The hospitality was amazing! Very great service. All areas were super clean, lots of food choices and activities on the resort. "

"We had a wonderful experience. From the beginning to the very end, the staff was very informative and courteous. Room was very spacious for us four and the ocean view from our private balcony was spectacular! Alberto, our bellman was outstanding. He made us laugh and feel comfortable from the beginning of arrival to the very end of our stay. I did get food poisoning the last day which was terrible because everything was going great so far! We also did have to request room cleaning a few times throughout our stay due to incomplete restocking of things like toilet paper and hand towels. Those were minor issues we had. It overall, we loved it here. The pictures online match exactly what the resort looks like so we appreciated that too. Some places do that nowadays, unfortunately. We will definitely recommend this place to others and would come back to Hyatt Ziva! "

"“The hotel was large and impressive—very clean, with nice pool access right from my room. Unfortunately, the jet tub wasn’t working properly, and water leaked out, which made quite a mess. The oceanfront view was beautiful, though the waves were too strong for swimming (not the hotel’s fault). The staff were amazing—very kind, professional, and always ready to help. Overall, a lovely stay with great service despite a few minor issues.” "