Zerpenschleuse Hotels

"It's the only hotel normally available on Expedia in Eberswalde. It's clean, the rooms are good, there is no reception but we are immediately informed about that. In my several stays lasting more than 2 days, the problem was that the rooms are NEVER made up during the stay. At the point that twice I had to go to the local Rossman to buy soap and toilet paper. During my last stay, I had even put their new fancy "Time to refresh" mark over the handle door, it was 8am, someone was cleaning up the neighboring room... but when I was back around 5pm, the room had not been visited. Since there is no reception, I tried to go to the bar/breakfast room downstairs, but it was locked... Rossman saved me again, but that's not the way it should be!"

"Beutiful hotel and big clean nice room "

"Es war wie immer perfekt. Das einzige was fehlt, sind Zahnputzbecher im Bad. Das Personal, auch die immer sehr zuvorkommend und freundlich "

"Go to "LeFood" and "laBandida" and the Coffee Shop North Coffee just in front of it. Watch your steps though... tricky. It was a perfect room at the back of the building with perfect curtains and noise isolation."

"Nachts ging für 1,5 Std der Feueralarm an. Da kein Personal im Hotel ist (Anwesenheit nur 14-21h) konnte das Problem erst durch Polizeieinsatz behoben werden. Für einen Sandparkplatz zahlt man 15EUR UND MIT 100 EUR Hotelkosten ist die Preis/Leistung miserabel. Das Bad ist eine Miniaturausführung. Hotel ist jedoch sauber."

"Needs a renovation, carpets are torn, rooms still use old-school keys rather than cards "

"Stayed 4 nights, did only clean room once. No spare toilet paper in the room. Had to find spare once in the common bathroom downstairs after hours. Room right above a lounge/cafe with a birthday on Saturday night. Loud music all night, impossible to sleep and no service onsite"

"Very comfortable bed, good shower. The manager of the hotel was very helpful and does his very best to make all guests feel welcomed."

"Quite and great staff fantastic breakfast "