Zerpenschleuse Hotels

"Wonderful "

"Access to co-working areas and self check in."

"It's the only hotel normally available on Expedia in Eberswalde. It's clean, the rooms are good, there is no reception but we are immediately informed about that. In my several stays lasting more than 2 days, the problem was that the rooms are NEVER made up during the stay. At the point that twice I had to go to the local Rossman to buy soap and toilet paper. During my last stay, I had even put their new fancy "Time to refresh" mark over the handle door, it was 8am, someone was cleaning up the neighboring room... but when I was back around 5pm, the room had not been visited. Since there is no reception, I tried to go to the bar/breakfast room downstairs, but it was locked... Rossman saved me again, but that's not the way it should be!"

"Staff was courteous. The only thing is that this Hotel does not have someone in the reception, there is no reception. So it was frustrating for me and I came back to book more nights and it was closed."

"Staff were very friendly, approachable and helpful. "

"Stayed 4 nights, did only clean room once. No spare toilet paper in the room. Had to find spare once in the common bathroom downstairs after hours. Room right above a lounge/cafe with a birthday on Saturday night. Loud music all night, impossible to sleep and no service onsite"

"Quite and great staff fantastic breakfast "

"This hotel is incredibly clean. The breakfast is fabulous, with plenty of variety. The closest I can come to saying anything bad is that the WiFi wasn’t robust. That didn’t really matter, because the cellular data was great. "

"We were there for one night. It was a very nice stay. Everything was clean, and the staff was very friendly."