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Willa Carlton

3.0 star property
Hotel with a conference center, 6-minute walk to Krupowki Street

Choose dates to view prices

Willa Carlton, in the city's heart yet worlds away, offers guests a garden for wandering and a library for quiet reading. The terrace is perfect for planning the next day's adventures, with WiFi in all rooms.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Business services
The current price is P4,451
P4,872 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Triple Room

Living area

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cribs/infant beds
HDTV
Premium bedding
Day bed
Private bathroom
Hair dryer
Electric kettle
Digital channels
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Living area

Quadruple Room

Highlights

Free cribs/infant beds
HDTV
Premium bedding
Day bed
Private bathroom
Hair dryer
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment

Premium bedding, desk, free WiFi

Apartment

Highlights

Free cribs/infant beds
HDTV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Digital channels
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Premium bedding, desk, free WiFi

Classic Double Room

Highlights

Free cribs/infant beds
HDTV
Premium bedding
Day bed
Private bathroom
Hair dryer
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

Living area

Apartment

Highlights

Free cribs/infant beds
HDTV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Digital channels
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Double Sofa Bed and 1 Queen Bunk Bed

View all photos for Standard Single Room

Premium bedding, desk, free WiFi

Standard Single Room

Highlights

Free cribs/infant beds
HDTV
Premium bedding
Day bed
Private bathroom
Hair dryer
Electric kettle
Digital channels
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

Highlights

HDTV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Digital channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Apartment

Highlights

Free cribs/infant beds
HDTV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Digital channels
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Classic Apartment

Highlights

Free cribs/infant beds
HDTV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Digital channels
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Bunk Bed
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About the neighborhood

Map
Grunwaldzka 11, Zakopane, Lesser Poland, 34-500

What's nearby

  • Gugu Park Linowy - 2 min walk - 0.2 km
  • Krupowki Street - 5 min walk - 0.4 km
  • Tatra Museum - 9 min walk - 0.8 km
  • Zakopane Aqua Park - 11 min walk - 1.0 km
  • Gubalowka Market - 15 min walk - 1.3 km

Getting around

  • Zakopane Station - 3 min drive
  • John Paul II - Balice Airport (KRK) - 116 min drive

Restaurants

  • ‪Księstwo - ‬7 min walk
  • ‪Cristina Ristorante & Pizzeria - ‬5 min walk
  • ‪Góralski Browar - ‬6 min walk
  • ‪Karczma Bacówka - ‬6 min walk
  • ‪Trattoria Adamo - ‬5 min walk

About this property

Willa Carlton

Hotel near Krupowki Street
You can look forward to a terrace, a garden, and a library at Willa Carlton. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
You'll also find perks like:
  • Self parking (surcharge), a banquet hall, and smoke-free premises
  • 1 meeting room, tour/ticket assistance, and barbecue grills
  • A front-desk safe and luggage storage
Room features
All guestrooms at Willa Carlton include comforts such as premium bedding, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 32-inch HDTVs with digital channels
  • Electric kettles, daily housekeeping, and desks

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P5,917 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (PLN 20 per night)

Things to do

  • Library
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1927
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: PLN 20 per night
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Villa Carlton Hotel Zakopane
Villa Carlton Zakopane
Willa Carlton Hotel Zakopane
Willa Carlton Hotel
Willa Carlton Zakopane
Willa Carlton Hotel
Willa Carlton Zakopane
Willa Carlton Hotel Zakopane

Frequently asked questions

Is Willa Carlton pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Willa Carlton?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Willa Carlton on Nov 23, 2025 start from P 4,451.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 20 per night.

What time is check-in at Willa Carlton?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Willa Carlton?

Check-out is at 11 AM.

Where is Willa Carlton located?

Located in the heart of Zakopane, this hotel is within a 10-minute walk of Gugu Park Linowy and Krupowki Street. Zakopane Art Gallery and Karol Szymanowski Museum are also within 15 minutes. Zakopane Station is 20 minutes by foot.

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Reviews

Willa Carlton Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

6.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 18 out of 60 reviews
Rating 8 - Good. 29 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

Reviews

2/10 Terrible

Salma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel may have been considered nice in the 1920s, however it is very outdated. The bed covers were covered in holes, and the bedsheets had blood stains. There is no elevator in the hotel, so you will have to carry your luggage up the stairs. Reception staff was polite, however the women working at breakfast had an awful temper. The sofa bed was very uncomfortable, and we had to make it ourselves.
Stayed 2 nights in Aug 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service

Willa Carlton, Zakopane

Villa Carlton is a beautifully preserved 1920's building within three or four minutes walk of Zakopane town centre. The public areas of the hotel are very original and retain all the charm of that era. Our room however had been fitted out with cheap white composite wood carpentry which was a rather nasty contrast. The mattress and pillows were of very poor quality. On arrival the room was very clean, but housekeeping was minimal with towels changed once in six nights, and the bath, floors etc going untouched. Breakfast was extensive and delicious. Staff were pleasant and helpful on approach. An important thing to note is that this hotel is not suited to anyone with poor mobility. I am aware that the small print states that there is no lift, but even the door in to the hotel involves a staircase. In summary, a beautiful, charming hotel in a good location which provides a lovely breakfast but whose housekeeping could be better.
Stayed 6 nights in Dec 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service

Habitación para tres personas incomoda

El lugar está lindo, nos quedamos en una habitación para tres personas (con tres camas) era una cama matrimonial y un sofá MUY incómodo era un sillón individual que se hacía cama, pero la verdad estaba durísimo y no se puede descansar. Las almohadas muy chicas e incomodas. Fuera de eso esta muy limpio y el desayuno muy rico.
Stayed 1 night in Dec 2021

8/10 Good

Samanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miła obsługa. Bardzo dobra lokalizacja. Dobre śniadanie.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Trevligt hotell. Trevlig och hjälpsam personal.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avarege

No stairs so its really bad as well the room was not as expected.
Stayed 2 nights in Aug 2018

10/10 Excellent

Agnieszka, Victoria, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very nice staff. Location is super! My room was just for 1 person so it was really tiny but the bathroom was renovated and I had a nice skylight. The water pressure was great and the water was hot - that was matter the most. The bed was comfortable. I highly recommend it.
Stayed 4 nights in May 2018

6/10 Okay

YUHUI

Disliked: Room comfort
The room is very small probably the smallest room of the hotel. There's no enough wall sockets. The pillow is unbelievable low. It's the same after being changed. That's why I didn't sleep well. Breakfast is good. Walking distance to main street, cinema and bus stop.
Stayed 4 nights in Sep 2017

8/10 Good

Kate, Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice villa

Great hotel management, very flexible and polite. Clean rooms and very good breakfast served. I recommend this place to the others.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Vi åt och sov gott efter en lång bilresa

8/10 Good

EDMUND

Liked: Staff & service, property conditions & facilities
It is quite an okay stay, value for money.

8/10 Good

menachem, flushing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel to stay

The location is within distance from the city center. Breakfast was very good.

6/10 Okay

Verified traveler

Liked: Cleanliness

Sentrumsnært koselig hotell

Koselig hotell med liten stue med sofa, TV og skrivepult. Soverommet var lite, men OK å sove på. Bad med en bra dusj.

4/10 Poor

Beata, sverige

Disliked: Staff & service, property conditions & facilities, room comfort
läge är bra, men service det beror vem jobbar, visa var mycket trevliga och hjälpsamma, men det var också mycket otrevliga. Rum var inte förbered vid ankomst. Utan hiss. Svart att kontakta med reception (telefon upptaget hela tiden) man var tvungen springa från sista våning till personalen och fixa själv. Sängarna var inte bäddad för alla anmälda i rummet. Det var inte tillräcklig med handdukar och badkläder. Saknade på rummet lite möbler att sitta på. Absolut inte anpassad till mer en två vuxna och eventuelt barn.

8/10 Good

WUK CHUL, Korea

Liked: Cleanliness, staff & service

Cozy place in Zakopane.

It was a very nice and cosy pension. The reception desk was very kind (even they made lunch boxes for us on the leaving day). Breakfast was more than expected. The room was a bit small, and the double bed was literally just a two single beds. No refrigerators and tea pots. But in general, it was very nice place to stay in Zakopane. City center is around 5 minutes walk. Excellent mountain views can be expected.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Good stay, but staff could have been more helpful

We had a mezzanine room which was great and perfect for kids. It was spacious and had two toilets. Great location next to park. The only problem was the room need curtains and more power outlets to charge your phones, tablets, etc. Also, the staff was not very helpful except for the lady that worked at night who helped me book tickets for the cable car.

6/10 Okay

Katarzyna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NIEWYGODNNY POKÓJ

Sypialnia BARDZO CIASNA . NIEWYGODNA POKÓJ 101 NIE NADAJE SIĘ NA ŁOŻE MAŁZĘŃSKIE

8/10 Good

Yoad, תל אביב

Liked: Cleanliness, staff & service

יועד ישראל

יופי של בסיס לטיול במדרחוב ושוק זקופנה

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is according 3 stars. Good location. It should be noted, that there is not elevator in hotel.

8/10 Good

Dawid, Kraków

Liked: Cleanliness, staff & service, room comfort

Dziękujemy

Wszystko Ok

10/10 Excellent

Michael, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Hotel location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pobyt bardzo przyjemny.Bardzo dobre swieze śniadania

8/10 Good

Grzegorz

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Przyjazne miejsce.

Odnowiony pensjonat, miła obsługa, szybkie wi-fi, przepyszne i różnorodne śniadania. Jednak unikajcie bardzo malutkiego pokoju nr 305. Jest klaustrofobiczny i nie jest wart swojej ceny.

10/10 Excellent

Vladimír, Nováky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veľmi spokojní

Boli s manželkou na 3 dňovom výlete v podstate len V Zakopanom, mali sme v pláne aj turistiku, ale pršalo, takže sme sa len vyviezli pozemnou lanovkou a trochu pochodili po vrchu, bohužiaľ ani výhľady nebili. Mesto /centrum/ bolo aj napriek počasie veľmi zaplnené turistami. Je vidieť, že Poliaci si viac vážia turistov než na našej strane Vysokých Tatier -neskutočné množstvo obchodov, možností stravovania.... a pod.

10/10 Excellent

marie-paule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

confortable hôtel au centre de Zakopane

hôtel très confortable, très bien restauré en conservant le style des années 30. Copieux petit-déjeuner de très bonne qualité. Hôtel très bien placé au centre de Zakopane. Personnel aux petits soins