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Hotel y Suites el Refugio de don Carlos

2.5 star property
Experience Zacatecas' vibrant spirit with ticket assistance for local tours. Enjoy convenient services like in-room WiFi and on-site event spaces.

Choose dates to view prices

In the heart of Zacatecas Centro, Hotel y Suites el Refugio de don Carlos offers a warm welcome with tour/ticket assistance and a 24-hour front desk. Connect to in-room WiFi, enjoy the convenience of a front-desk safe, and host events at the banquet hall.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
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About this property

Hotel y Suites el Refugio de don Carlos

  • Hotel located in Zacatecas Centro
  • Hotel y Suites el Refugio de don Carlos provides everything you need. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A 24-hour front desk, tour/ticket assistance, and a front-desk safe
    • A banquet hall
  • Room features
  • All guestrooms at Hotel y Suites el Refugio de don Carlos include comforts such as air conditioning, in addition to amenities like free WiFi.

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Suites San Pedro
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  • Free WiFi
  • Air conditioning
  • Gym
  • Housekeeping
9.6 out of 10, Exceptional, 89 reviews
The price is P3,204
P3,813 total
includes taxes & fees
May 25 - May 26
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel y Suites el Refugio de don Carlos pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel y Suites el Refugio de don Carlos?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel y Suites el Refugio de don Carlos?

Check-out is at 12:30 PM.

Where is Hotel y Suites el Refugio de don Carlos located?

Located in Zacatecas Centro, this hotel is steps from Historic Center and El Laberinto Municipal Market. Hidalgo Avenue and Sierra de Alicia Park are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located in downtown zacatecas. Cozy small building with full of traditions and history. Staff were amazingly friendly and helpful
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! It was great! Super clean and people very nice.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need elevator
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

DINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveria, buena relacion calidad-precio

Muy bien nos trataron desde la recepción, no tuve problemas con el check-in, todo muy agusto a mi hija le gustó mucho la tranquilidad del hotel sin ruidos molestos, solicitamos algunas cosas que necesitamos e inmediatamente nos resolvieron, las instalaciones y mobiliario en perfectas condiciones, sin duda volvería, gracias!
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que buena sorpresa tiene estufa, platos y algunas cásuelas para uso en el cuarto
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Hotel realmente es confortable muy limpio, con excelente ubicación a unos minutos caminando de la catedral. Quizas lo único es que cuenta con pocos espacios de estacionamiento sin embargo amablemente el personal me apartó un lugar de estacionamiento. Recomiendo la estadía en el hotel.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena atención, el lugar estaba siempre presentable y limpio excelente ubicación
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Carlos Alfonso

Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Maxime

Stayed 1 night in Oct 2022
Verified

10/10 Excellent

ma e

Stayed 3 nights in May 2022
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021