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"Everything "

"Check in was easy, quick and friendly, lovely place to walk into. Room was easy to find, basic but comfy, no wardrobe but a place to put your case and hang your coat. Lots of different level lighting which was nice. Kettle, cups and some tea and coffee provided in the room and a decent size tv. Great black out curtains. Shampoo, conditioner and body wash provided but i didnt use it as i brought my own. The breakfast menu was fab, lots of variety from continental with pastries and breads and a variety of cold meats and cheeses, yogs and fruit, cooked breakfast with sausage, bacon, hash browns, mushrooms, scrambled egg and beans, also cereals, pancakes, waffles and donuts. Lots of toppings for toast and sweet treat. Coffee machine, teas, juices and smoothies for drinks choices. There was a sign to say gluten free bread available, we didnt need it but good to know if you do. Staff were efficient at getting you checked in for breakfast and its all self serve. Staff were friendly and helpful when we needed them. The bar is nice and stocks a good variety. There are also sweets and snacks to purchase. The lobby has a pool table, some games dotted about and lots of seating which is great, its big but warm and feels cozy still. "

"Stunning building with imposing staircases and plenty of space, never feeling crowded. Staff were professional and friendly. Rooms were well appointed and bathrooms stylish and spacious."

"Staff were excellent and the room / hotel was spotless."

"I stayed overnight at The Grand York recently and had a lovely experience. I had a late check-in and Nigel (the porter) arranged a table at a lovely restaurant nearby for me. The room was extremely nice (there was one minor issue which I raised with staff the next day, but wasn’t anything major that it detracted from my stay). I found the hotel easy to get to and all the staff I came across were friendly, polite and professional. I also loved the granola at breakfast - it was extremely delicious (as were the full english breakfast, fruits and yoghurts I had) I only had an overnight stay due to business, but plan on visiting York for leisure longer (this was my first time) and The Grand York will absolutely be my first choice of accommodation !"

"Great staff. Very warm welcoming environment +++"

"Clean hotel same as my room nice bar all the staff friendly and helpful"

"Great food, lovely stay will be back again"

"Great location and staff very friendly. Comfortable beds. We had amazing view of the tower. Bathroom a bit outdated. "