Does Best Western Plus Congress Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–9:00 PM. The pool is closed seasonally each year from May 9 to September 30.

How much does it cost to stay at Best Western Plus Congress Hotel?

As of Aug 12, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Congress Hotel on Aug 20, 2025 start from P 5,672.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Congress Hotel pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of AMD 4000 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Congress Hotel?

Valet parking is free at this property.

What time is check-in at Best Western Plus Congress Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Congress Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Plus Congress Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AMD 9000 per vehicle applies.

Where is Best Western Plus Congress Hotel located?

Located in Kentron, this luxury hotel is within a 10-minute walk of Republic Square, Blue Mosque, and Museum History Yerevan. Singing Fountains and Museum of Modern Art are also within 10 minutes.

Best Western Plus Congress Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located in Kentron, a neighborhood in Yerevan, Best Western Plus Congress Hotel is near a metro station. History Museum of Armenia and National Gallery of Armenia are cultural highlights, and travelers looking to shop may want to visit Vernissage Market and Dalma Garden Mall. Looking to enjoy an event or a game while in town? See what's happening at Yerevan Circus or Hrazdan Stadium. Spend some time exploring the area's activities, including winery tours.

Visit our Yerevan travel guide

10/10 Excellent

Mehdi

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I booked this Hotel for my parents and overall they were happy with this property although they said the room was a bit small

Stayed 2 nights in Jun 2025

10/10 Excellent

sami

Jul 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Location is perfect, steak restaurant , not the best and slow service . a bit noisy in the evening.

Stayed 3 nights in Jul 2025

10/10 Excellent

Mahmoud

Feb 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience!

Stayed 7 nights in Feb 2025

6/10 Okay

Alexandre

Jun 13, 2025

Disliked: Property conditions & facilities

The location is excellent. The breakfast is good. The rooms were dated. The interior design is tasteless. The bathrooms were small and in need of renovation. The lobby is not cosy. I had to wait 20 minutes to be checked in because in the evenings, one person mans the reception. Overall, I did not like my experience. I do not believe this hotel deserves a four-star rating. In my view, this is a three-star hotel. I stayed in Hilton and Tufenkian hotels and both were superior.

Stayed 3 nights in Jun 2025

10/10 Excellent

Lida

Jun 16, 2024

Liked: Amenities, property conditions & facilities

I hade great experience, Family place to stay.

Stayed 2 nights in Jun 2024

10/10 Excellent

Branimir

Aug 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel in the center of Yerevan on a walking distance to the Republic square.

Stayed 3 nights in Aug 2024

10/10 Excellent

Zuhayr

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

250326

Great.

Stayed 3 nights in Feb 2025

10/10 Excellent

Sergey

May 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff is so friendly! Very good location.

Stayed 1 night in May 2024

10/10 Excellent

Sergey

Jun 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff. Very good breakfast. Close to central location.

Stayed 2 nights in Jun 2024

10/10 Excellent

Mayya

May 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel. Clean, quiet, great breakfast. Great location. The staff is fantastic. Thank you, we will definitely stay with you again.

Stayed 6 nights in Apr 2024

10/10 Excellent

Sergey

Feb 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly stuff. Good location.

Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Nov 12, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming Staff

Great stay, very welcoming staff - happy to help with local knowledge, directions, travel, food choices etc. Hotel clean & tidy, plentiful breakfast options. Good overall experience.

Stayed 1 night in Nov 2022

10/10 Excellent

Zuhayr

Feb 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Yerevan

Great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast. My favorite hotel in Yerevan.

Stayed 3 nights in Feb 2023

10/10 Excellent

arbi

Sep 12, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stuffs are nice and smiley and they speak English

Stayed 6 nights in Sep 2023

2/10 Terrible

Monier

Sep 19, 2022

My flight delayed , hopefully tonight I will check in at this hotel.

Stayed 1 night in Sep 2022

10/10 Excellent

Elizabeth

Oct 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

In the shower water is not powerful

Stayed 10 nights in Sep 2024

6/10 Okay

Armen

Jul 19, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

There were continue lying to charge an additional fees

Stayed 4 nights in Jul 2024

2/10 Terrible

Ali

Aug 28, 2023

Disliked: Cleanliness, staff & service

Although we had a great time in Armenia, but we weren’t happy with our hotel. The walls were super dirty and had so many stains on it, pillows and blankets weren’t new, they were super old and used! The only plus point is the pool, nothing more;(

Stayed 3 nights in Aug 2023

6/10 Okay

Svetlana

Aug 13, 2023

check in time was very long, no early check in was available, hotel / staff was too busy. you for them just a next client. otherwise the hotel was clean, but old with a friendly staff, very strong overage hotel. would still recommend, but low your expectation.

Stayed 1 night in Aug 2023

6/10 Okay

Arek

Jan 10, 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

I didn't like the horrid stench in the room. The breakfast was old and not stored correctly.

8/10 Good

Christos

Aug 30, 2022

Liked: Property conditions & facilities, room comfort

The pool area is great for relaxing and the pool staff was kind. The lounge is stylish and overall nice contact with the reception and bar staff. The breakfast was little poor, especially when it comes to chees and ham assortments. The breakfast personal was mostly rude and stressing, especially two female staff that picked plates while still eating and always looked unpleasant. The cleaning in the room was bad, specially the clearing of the floor- no sweeping or vacuum cleaning at all during our 6 days staying there. Overall the best parts with the hotel was the location- close to “Kentron” and a nice park outside and that it was new, fresh and with a pool area there you can relax after a long road trip from the Armenian countryside.

The fountains in the park outside the hotel

Stayed 6 nights in Aug 2022

6/10 Okay

Tammy

Aug 8, 2022

Liked: Cleanliness, property conditions & facilities

Good: The swimming area and pool was good. Not So Good: The bed. It was not a king size bed. it was two twin that they were put together. There was no fitted sheet on the bed, and in the middle of the night there was a big gape between the two beds, therefore the sheet would came out and we were actually finding ourselves sleeping on the mattress. I also had a extra bed for my kid, but it was extremally uncomfortable. The staff were nice and they spoke English, but not so much knowledgeable about the area such as where we may find a PCR test site or where is a groceries store.

Stayed 4 nights in Aug 2022

2/10 Terrible

Aram

Jul 5, 2023

Disliked: Staff & service

Amenities Closed

I was thoroughly disappointed as the hotel failed to disclose the closure of its amenities, a critical factor in making my choice on where to stay. Hotels.com has a section for closures and remodeling, they've had months to update it. The hotel offered access to the Orange Fitness but the round trip took me 30 min plus taxi cost. After my initial dispute, they offered to cover taxi cost but that didn't make up for the time. After continued disputes, I suggested they need to refund a portion of my stay. They offered an insulting 5%, an amount that didn't bridge the gap between their nightly cost and a competing hotel that had no amenities. I extended my trip and quickly moved to the Ramada for the duration. It is a newer, cleaner hotel in the same area, would highly recommend it.

Stayed 7 nights in Jun 2023

2/10 Terrible

Vasily

Jun 28, 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible reception

Please think thrice before staying here. 1. Rooms are very small 2. Very noisy. If the windows face the street, the noise of the street is such that you might think that you are standing on the street. If the windows overlook the pool, there is noise from the music. The staff is either rude or incompetent. As a gold member of hotels.com, I decided to exercise my right to early check-in. I was told to wait and I patiently waited at the reception for almost an hour, watching others come ahead of me. In the end, they gave me a room with the condition that I had to leave it at 10 am. handing over the key at 10 am, I found out that now I have to wait until my room is ready. This number was given to me only at 5 pm. But not only that, the next day when I left for the airport, I was told that I must pay for an additional one more stay at the hotel, since I checked into the hotel earlier than 2 o'clock in the afternoon. Of course, no one warned me about the need for such a payment at the time when I was given the key.

Stayed 1 night in Jun 2023

8/10 Good

Gevorg

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das war super

Stayed 7 nights in Jul 2025

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Best Western Plus Congress Hotel

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Comfort Room, 1 King Bed, Non Smoking, Balcony

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Executive Room, 1 King Bed, Non Smoking, Balcony

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Best Western Plus Congress Hotel Reviews

Reviews

Excellent

8.8/10

8.8/10

8.6/10

8.2/10