Verified
10/10 Excellent
Jimmy
Apr 23, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jimmy
Stayed 1 night in Apr 2019
Anantara Xishuangbanna Resort
5.0 star property
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Photo gallery for Anantara Xishuangbanna Resort
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Anantara Xishuangbanna Resort. Treat yourself to a hot stone massage, reflexology, or a body scrub at Anantara Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Thai cuisine. Yoga classes are offered at the gym; other things to do include hiking/biking. Free in-room WiFi is available to all guests, along with a garden and a playground.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Hot tub
- Spa
- Parking included
- Free WiFi
- Restaurant
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- Parking included
- Breakfast available
- Business services
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 500 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately CNY 188 per person
- Rollaway bed fee: CNY 500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Does Anantara Xishuangbanna Resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Anantara Xishuangbanna Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Anantara Xishuangbanna Resort?
Check-in begins at 3:00 PM.
What time is check-out at Anantara Xishuangbanna Resort?
Check-out is at noon.
Where is Anantara Xishuangbanna Resort located?
This family-friendly Xishuangbanna Dai resort is located on the riverwalk, 0.1 mi (0.1 km) from Xishuangbanna Tropical Botanical Garden, and within 25 mi (40 km) of Fairy Tale Park, Sipsongpanna and Dai Minority Park. Olives Dam and Wild Butterfly Field, Mengyang are also within 32 mi (52 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
7.0
Location
9.0
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Asher and Co.
Mar 31, 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing atmosphere
We found the comfort of our room at Anantara to be 5-star quality indeed. The overall size, furniture, large bath tub and patio space was exactly what we needed for our two small children. The hotel itself is well suited to accommodate children. We visited during Spring Break and this is an excellent time to visit because the Chinese are not on holiday. The resort is so quiet and peaceful! Perhaps our best experience at this hotel was the quality of service, specifically our interactions with the hotel employees. They were very polite, kind and helpful. We certainly didn't want to leave. The only misgiving we had was the overall health of the surrounding area, which is impoverished. We were definitely looking for a eco-friendly getaway from Shanghai where we work and this location fit the bill based on the hotel's own description of the area. It is described as being pristine tropcial rainforest, but this area is more subtropical and there isn't too many pristine areas to be observed. Yes, the Lancang River (Mekong) runs right by the hotel, but we saw some trash floating down it and litter along the shoreline. Mengla Town right next door is also not a very clean town and much of the area is agricultural land and not pristine rainforest. That said, the Xishuangbanna Botanical Garden is well worth the visit. It's huge and beautiful and right by the hotel. Despite the few misgivings we had, we would definitely visit again if the chance arises.