"It was a great stay for our family. Room is spacious clean and quiet. Staff member was friendly and professional. Local restaurants are in walking distance. "
"We really have a pleasant stay in this hotel, room is cozy , hotel staffs service is professional and friendly, a lot of varieties of foods for breakfast buffet. Overall experience for this hotel is Awesome. Next time if I come to Xiamen again will definitely choose this hotel."
"It was a fantastic experience the staff were amazing especially Angela one of the managers was extremely helpful and one other manager on the dining restaurant Lake a super gentleman spoke perfect English and went beyond his efforts to accomodate any requests he definitely deserves a raise
My all stay on this hotel I mast say one of the best 5star hotel that I experienced
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"Firstly, the room I booked online had a picture of a bath tub but when I was not given a room with one when I checked in. I had to inform the guest services and was told that not all rooms had a bath tub. I felt cheated as your picture of the room had a bath tub.
Sound proofing of the rooms were ridiculous. I was constantly awoken by sounds of people talking and doors opening and closing. I did not get a good nights rest.
Service from house keeping was great. But overall the other service I felt from the staff was cold and not up to par with what branding this hotel has. "
"At the check-in staff did not seem so kind. When you are traveling far from home, alone and tired after a long trip, a welcome smile matters. Overall, it is a very good hotel, also well located. "