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Hotel Clara Luna

3.0 star property
Travelers unwind with evening drinks at the welcoming hotel bar or seek assistance from the helpful staff who gladly arrange tickets and tours

Choose dates to view prices

Hotel Clara Luna sits in the business district offering a contemporary haven with dining and drinking options. Guests connect via complimentary WiFi while utilizing dry cleaning and concierge services. The multilingual team consistently earns positive feedback from visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
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About this property

Hotel Clara Luna

  • Hotel located in Xalapa Centro
  • Dry cleaning/laundry services, a business center, and a restaurant are just a few of the amenities provided at Hotel Clara Luna. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
  • Other perks include:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), luggage storage, and an elevator
    • A 24-hour front desk, a porter/bellhop, and concierge services
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • TVs with cable channels
    • Ceiling fans, daily housekeeping, and desks

Similar properties

Hallway
El Mesón del Alférez Xalapa
Xalapa Centro
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 323 reviews
The price is P3,806
P4,491 total
includes taxes & fees
May 24 - May 25
El Mesón del Alférez Xalapa
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 125 for adults and MXN 95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Clara Luna pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Clara Luna?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Clara Luna?

Check-out is at 1 PM.

Where is Hotel Clara Luna located?

Located in Xalapa Centro, this hotel is within a 5-minute walk of Juarez Park and Diego Rivera Gallery. Pinacoteca Diego Rivera and Xalapa Cathedral are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 68 out of 136 reviews
Rating 8 - Good. 48 out of 136 reviews
Rating 6 - Okay. 15 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

Reviews

Verified

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL ESTILO DE LA DECORACION DEL HOTEL ME PARECIO MUY BONITA Y ELEGANTE, EL SERVICIO Y LA ATENCION DEL PERSONAL EXCELENTE, HAY DETALLES DE LIMPIEZA EN LOS BAÑOS Y EN ALGUNAS PAREDES, LA FACHADA DEL HOTEL PODRIA ESTAR MEJOR EN CUESTION DE PINTURA, EN GENERAL MUY ACEPTABLE, LA UBICACION EXCELENTE.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

LIZBETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia en Xalapa

Excelente ubicación y trato , habitaciones amplias y cómodas.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y fácil acceso Solo falto una cafetera en el cuarto
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Brenda

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Desepcion

La verdad iba con la inquietud de los comentarios ,pero fue decepcionante ,no tenían nada para brindarme para servirme una bebida o abrir una botella ,no conté en esos días con limpieza de mi habitación, el cable no tuve señal y lo peor la habitación Ami llegada olía a humedad ☹️ la atención por parte de la recepcionista muy atenta fue lo único rescatable gracias
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó porque está muy céntrico y confortable, lo que no me gustó, es que no toman la temperatura cuando algún huésped llega.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atención del personal, las instalaciones son buenas en general, me gustó la ubicación, las instalaciones y el trato del personal
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Paco

Liked: Cleanliness, staff & service
En general, para pasar la noche, esta bien, los precios estan adecuados al tipo de alojamiento que es.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atencion y bonita la habitación incluso tenía tina para relajarse Buen precio
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No funciona el cable de la tele No había agua caliente No funciona el elevador
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

José de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y servicio

Hotel con excelente ubicacion y servicios, 100% recomendable, amplio e instalaciones con un realce por sus elementos historicos
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es limpia, el lugar es tranquilo me encanto.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service
Muy amables todos... Recepcion.. Restaurante... Cristina en el desayuno muy amable
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a feeling of being at a B&B, the owners can be seen during breakfast time, making sure his guest are pleased with their stay! The staff was very accommodating. One can ask to see the private art of Mr Elfred Lee, besides seeing some of his work on display around the hotel! For those who want to enjoy a small walk to downton Xalapa this is a great location and it is very quiet area!
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es muy buena, la atencion del personal es excelente,las habitaciones son muy cómodas, los alimentos del restaurant son muy buenos
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE!!! Me encanta ese hotel es mi hospedaje obligatorio cada que visito la ciudad
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy cerca del centro y del area que nesecitaba estar. muy bonito el lugar
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Excelente hotel, muy limpio, excelente atención, céntrico, habitaciones grandes y confortables, silencioso.
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el buen trato del personal, la limpieza de las instalaciones y el sabor del desayuno
Stayed 4 nights in May 2019
Verified

8/10 Good

ADDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Excelente servicio, ubicación y precio
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Muy buena atención
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Es un hotel que se ve mas padre en las fotos de lo real , es un hotel para pasar la noche. Su baño exageradamente sencillo y la alfombra humeda y huele feo. Fue menos de lo que vi en la pagina
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muuuy recomendable.

Estuvimos muuuuy contentos en nuestra estancia en este lugar. Aunque el motivo de nuestro viaje fué por negocios, parecía que estábamos en nuestra casa, pues resulta un lugar muy acogedor y cómodo. ¡Muchas gracias a todo el personal por su atención, amabilidad y calidez!
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Falta señalizar correctamente las areas,.......................
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Excelente servicio, el hotel mas bonito de lo que se ve en las fotos. El personal muy amable.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, instalaciones limpias, el personal muy atento. La comida del desayuno buenísima.
Stayed 2 nights in Dec 2018