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Holiday Inn Express Xalapa by IHG

3.0 star property
Experience all that downtown has to offer while enjoying thoughtful touches like dry cleaning services. Multilingual staff are here to help you navigate.

Choose dates to view prices

In the heart of the city, Holiday Inn Express Xalapa offers a vibrant atmosphere with a free breakfast buffet and 24-hour business center. Enjoy convenient amenities like dry cleaning services, luggage storage, multilingual staff, gift shop and gym to make your stay seamless; guests rave about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is P4,576
P5,400 total
includes taxes & fees
May 30 - May 31
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Xalapa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Xalapa by IHG?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Xalapa by IHG on May 30, 2026 start from P4,576, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 25 per day.

What time is check-in at Holiday Inn Express Xalapa by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express Xalapa by IHG?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Xalapa by IHG located?

Located in Xalapa Centro, this hotel is steps from Juarez Park, Xalapa Cathedral, and Palacio de Gobierno. Palacio Municipal and El Agora are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 521 out of 712 reviews
Rating 8 - Good. 144 out of 712 reviews
Rating 6 - Okay. 31 out of 712 reviews
Rating 4 - Poor. 10 out of 712 reviews
Rating 2 - Terrible. 6 out of 712 reviews

Reviews

Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and rooms clean.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel and great location! The room was spotless and had a fantastic view of the mountains. I was impressed by the complimentary breakfast served daily.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Georgiana

Liked: Cleanliness, staff & service, amenities
Rooms were very clean, everything was walking distance and the service was very good. I would recommend t to anyone, we will for sure stay there again. Thank you!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean, quiet, and private. Can't get any closer to downtown Xalapa. Ask for a room on the back side of the hotel and you will be treated to an incredible view of the snow-covered Pico de Orizaba in the morning.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great complimentary breakfast, great location, easy parking
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super clean and friendly
Stayed 1 night in Nov 2024
Verified

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an exceptional walkable location. Breakfast was included too. There are plenty of options nearby as far as shops, restaurants, attractions.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, with comfy bedding
Stayed 8 nights in Nov 2024
Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay in Centro

Hotel located in Centro near beautiful park and the city cathedral. Secure underground parking. Room was excellent. One of the most comfortable bed and pillows I’ve experienced in a long while. Hotel is located within a Plaza Building which offers a Movie theater and several restaurants.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and very nice personal attentiveness
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jose Augusto

Liked: Cleanliness, property conditions & facilities
Todo exelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious and clean. The staff ex and the free breakfast very good! Parking is good. No complaints. Definitely recommend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sebastian J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
There was a breakfast buffet. Last time I was here about 6 years ago the breakfast was excellent. This time it was average at best.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Rubicelia

Liked: Cleanliness, staff & service, property conditions & facilities
It is a walking distance to touristic attractions
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Luz Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Javier, Guatemala

Good relaction price/ quality
Stayed 1 night in Nov 2024
Verified

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very walkable. Was it a 5 star hotel? No but the staff was super helpful and nice. No face towels and the towels were a little frayed but clean. I made a few requests and they were accomodated quickly & efficiently. We skipped the buffet breakfast for Hosteria de Candela which is affiliated with the hotel. We could charge our meal to the room. Pleasant stay.
Stayed 2 nights in Aug 2025