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Hotel Altus Palace
5.0 star property

Luxury Wroclaw hotel in Wroclaw Old Town with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Altus Palace

Photo gallery for Hotel Altus Palace

Pool
Front of property
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; international cuisine
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Overview of Hotel Altus Palace

VIP Access
Reviews
9.8

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
The price is P 8,431
Price available on 05/26/2024

Enjoy the neighborhood

Map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055
  • Popular LocationWroclaw Market Square9 min walk
  • Popular LocationWroclaw Town Hall10 min walk
  • Popular LocationWroclaw Zoo4 min drive
  • AirportWroclaw (WRO-Copernicus)29 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Twin Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Apartment

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Single Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Exclusive Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Exclusive Apartment

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
Bathrobes
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Double Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Design Double Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Studio Suite

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Hair dryer
  • 51.00 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (563)
The price is P 5,572
per night
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About the neighborhood

Wroclaw

Hotel Altus Palace is located in Wroclaw Old Town, a neighborhood in Wroclaw, and is near a train station. WRO Art Centre and Wroclaw Opera are cultural highlights, and some of the area's landmarks include Wroclaw Market Square and Wroclaw SPA Center. Looking to enjoy an event or a game while in town? See what's happening at MOSIR or Centennial Hall.
Visit our Wroclaw travel guideOpens in a new window

What's nearby

  • Wroclaw SPA Center - 1 min walk
  • Wroclaw Market Square - 9 min walk
  • Wroclaw Town Hall - 10 min walk
  • Wroclaw University - 13 min walk
  • Wroclaw Zoo - 4 min drive

Getting around

  • Wrocław Central Station - 10 min walk
  • Wroclaw (WRO-Copernicus) - 29 min drive

Restaurants

  • Gniazdo - 5 min walk
  • Dinette | Di Cafe Deli - 5 min walk
  • Bar Hubertus - 7 min walk
  • Cafe Berg - 3 min walk
  • Vertigo Jazz Club & Restaurant - 7 min walk

About this property

Hotel Altus Palace

Luxury hotel in Wroclaw Old Town, rejuvenated in 2022
Wroclaw Market Square is located near Hotel Altus Palace, which provides a garden, dry cleaning/laundry services, and a bar. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, WIERZBOWA 15, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a 24-hour gym and a steam room.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Multilingual staff, a reception hall, and a water dispenser
  • An elevator, coworking spaces, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 81 individually decorated rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • 43-inch LCD TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: PLN 120 to 120 for adults and PLN 120 to 120 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • WIERZBOWA 15

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 120–120 for adults, and PLN 120–120 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Altus Palace Hotel
Hotel Altus Palace Wroclaw
Hotel Altus Palace Hotel Wroclaw

Frequently asked questions

Is Hotel Altus Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 150 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Altus Palace?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at Hotel Altus Palace on May 26, 2024 start from P 8,430.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Altus Palace?

Self parking is available for PLN 150 per day. Valet parking is available for PLN 150 per day. Limited spots are available.

What time is check-in at Hotel Altus Palace?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Altus Palace?

Check-out is at noon.

Does Hotel Altus Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 100 per vehicle applies.

Where is Hotel Altus Palace located?

Located in Wroclaw Old Town, this luxury hotel is within a 10-minute walk of Wroclaw SPA Center and Wroclaw Market Square. Wroclaw Puppet Theater and Monument of Rota master Pilecki are also within 5 minutes. Wrocław Central Station is 10 minutes by foot.

Hotel Altus Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 135 out of 151 reviews" "
Rating 8 - Good. 12 out of 151 reviews" "
Rating 6 - Okay. 3 out of 151 reviews" "
Rating 4 - Poor. 1 out of 151 reviews" "
Rating 2 - Terrible. 0 out of 151 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

NILAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property and staff. Highly recommended.
Stayed 3 nights in Mar 2024

10/10 Excellent

Phu, Surrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property all around. Room was 6 star with all the attention to detail. Provided with a welcome dessert for the 3 of us and a nightly turn down service.
Stayed 1 night in Mar 2024

10/10 Excellent

Facundo, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 19th century palace. Very well maintained. In particular, the staircase looks like something out of a movie. I would come back everytime I’m in Wroclaw
Stayed 1 night in Feb 2024

8/10 Good

Taj

Liked: Cleanliness, amenities, property conditions & facilities
Nice room but parking and spa very overpriced and service was just ok
Stayed 2 nights in Feb 2024

10/10 Excellent

Ting Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Friendly & smooth check-in process: Marika at the front desk took out a welcome drink and shared excellent food recommendations - New furnishing in room and nice bathrooms - Small but comfortable wellness area - Small issue during check out (erroneously charged breakfast), but Sasha resolved it in a very prompt and friendly manner - Will return when I visit Wroclaw again :)
Stayed 3 nights in Feb 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely on a different level. Very classy, polite and helpful. Service on London’s Savoy level. The hotel itself - very nice and clean. The room was quiet and cosy. I am definitely coming back. Thank for my pleasant stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Dipti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel and great great staff. Very central to downtown, lots of shops nearby. Parking is limited in hotel parking itself, just to be aware (since hotel is in city center)
Stayed 12 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Katarzyna

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
My recent stay at Altus Wroclaw, a 5-star hotel, left me and my family thoroughly disappointed, especially considering the significance of the occasion – a double birthday celebration and the national day for Grandma. The experience fell far short of our expectations for a luxury stay. Upon arrival, we were greeted by Karolina, the supervisor at the reception desk, who was polite and offered a glass of sparkling wine. We had requested a later check-out, which was accommodated. However, our room, located next to the reception, raised concerns about privacy for my partner's birthday celebration. Although we did not voice our dissatisfaction at the time, we found it odd given the nature of our celebration. The major setback came when we discovered the toilet in our room was with visible hygiene issues (it was not flushed). Despite informing the staff and sharing evidence, the proposed solution was limited to cleaning the toilet. We expected a 5-star hotel to offer more flexibility and options for resolving such issues, leaving us dissatisfied and perplexed. Parking also became a source of frustration and miscommunication. We inquired about parking for our family dinner guests, and Karolina explained that while the hotel parking was for guests only if space permitted, our family could park there. This information, unfortunately, did not reach other staff members, leading to leading to a refusal for parking, even when spaces were available.
Stayed 1 night in Jan 2024