Pet friendly Hotels in Worcester, Massachusetts

"The staff were very rude. I had 2 reservations with individuals checking in at different times. When it came time to check in for the second reservation, I was told it was cancelled. I gave them the confirmation number for both reservations and I was told it was cancelled. I called Expedia and they verified it wasn’t cancelled an attempted to call the hotel but they wouldn’t pick up the phone. When they finally agreed to give me the room for my second reservation, they first gave me the keys to a room that was occupied! I finally received my room 2 hours after I arrived at the hotel. On top of all of this, they wouldn’t even give my elderly mother water while checking in! "

"sure"

"Clean"

"Stayed on the club floor, it was a little tired. Club breakfast sub-par, but the staff was accommodating. Got charged for the upgraded internet when this was not selected. Still waiting for the manager to credit our account 9 day later? $17 per day to park in the garage, there is no other parking options."