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"Clean room, quiet and comfortable "

"Overall, everything was satisfactory. It would have been even better if the staff had been a bit more friendly and helpful."

"The room was clean, the bathroom was exquisite with two person shower and lovely bathtub. Room service was impeccable. Dining and shops galore! Highly recommend!"

"Close to ICN airport, stuff is friendly except the lady from the coffee shop. "

"Clean room and friendly staff"

"I only started for 1 night before my flight, but the experience was great. The check-in was smooth and I appreciated that there was a convenience store in the lobby."

"Staff was amazing from the get go. I had some questions prior to our stay and they responded To my emails right away. We stayed here for 2 nights only but of the 3 hotels I booked in Seoul and Jeju, they had the best service, from the front desk to the security staff. Accessibility to the Lotte mall and airport a huge plus!"

"Staff are warm and friendly"

"Amazing hotel and staff."