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"Staff are lovely and welcoming! Atmosphere is perfect. Rooms are comfortable and clean Only downside Sofa’s in the lobby …. Is the only downside - no support in some of them and it’s a job getting up if elderly as there is no substance to them . Pool is ok sauna is for 1 person at a time . "

"Excellent beds"

"Nice hotel! Very clean. Smaller room but adequate. I could have up Ruth a larger room. Great breakfast buffet!"

"Beautiful hotel and large rooms! The best "

"Lovely, modern boutique hotel centrally located. Opted to include breakfast and it did not disappoint. Also some nice touches in the room such as complementary still and flavoured waters in the fridge and a large chocolate bar. Only drawback was the lack of parking. Nearest car park was 15 minutes away and about £40 for 24 hours of parking. The staff were helpful as they have to bring a trolley to the nearest area available to stop the car for loading our luggage. Also, I realized later we were supposed to enjoy the benefits of a VIP upgrade but we never received anything (and I booked two rooms) but I happen to overhear the couple in front of me who were given a free upgrade to a suite - so not sure what happened. Nonetheless it was a very nice hotel and I would stay there again. "

"Hotel and staff were great. Nothing to change."

"I accidently went to the Minster Mill hotel but, as they are opposite each other and are sister hotels, the receptionist found my booking and directed me. Be aware the road to the hotel is very narrow - but it is a one-way street and takes you back onto the road you left (like a crescent) when you leave."

"Lovely location very comfortable room, great amenities and lovely food "

"Stayed at the hotel four times over the last few weeks due to some business trips in the area. The staff have been excellent and very friendly and welcoming, the rooms have been absolutely what I needed; big clean; comfy bed; and have an area to relax and know to work so really happy with the whole experience. The pool and steam room were in good condition and nice little bonus since I had to travel down on a Sunday for work! Restaurant was also lovely and the breakfast was brilliant with plenty of options "