Does Surfside Motel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Surfside Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surfside Motel?

Self parking is free at this property.

What time is check-in at Surfside Motel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Where is Surfside Motel located?

Situated in Wisconsin Dells, this motel is steps from Lake Delton, and within 3 mi (5 km) of Noah's Ark Waterpark and Kalahari Indoor Waterpark. Mt. Olympus Water and Theme Park is 2.4 mi (3.9 km) away.

Surfside Motel Reviews, Deals & Photos 2025

8/10 Good

Verified traveler

Jun 30, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We booked at the last minute and were very happy with the accommodations. Room was very clean and we were upgraded for no additional cost. Very happy with the hotel. Only thing missing was a blow dryer but that was no big deal.

4/10 Poor

Lee, Oshkosh, WI

Nov 17, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Shower wouldn't drain. One lamp in room. Would be charged extra if got any make up or dirt on towels. No kleenex. No cups or ice bucket or ice. No extra anything. Too expensive for no amenities.

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Sep 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2019

4/10 Poor

Kristen

Aug 26, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Save your money!

I understand this is a 2 star rated motel, however when I hear daily housekeeping I expect someone to come in and at leadt freshed up the beds and leave fresh towels. No one ever made our beds, emptied our trashed, gave clean towels or much less cleaned the room! We even put bags of garage outside the door for them to pick up and it was there for 3 days! The beds have no mattress pads on them which is very gross. They have one thin sheet over a bare mattress that isn't fitted so doesn't stay on the mattress. One of the blankets had a black curly hair one it, where its from is not something I wanted to think of! The pool little slide had no water running down it so looked out of service. The outside lights were not turned out until way past dark so a bit creepy if your in the back building. Lucky for us no one else was here during our stay, motel was mostly empty, however one hight there must have been a family in the middle of the night making a ton of noise. The walls are paper thing and you can feel the bed move when someone runs around, so no sleep that night. Spend the extra money you will thank me!

Stayed 3 nights in Aug 2019

4/10 Poor

James

Aug 25, 2019

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

We booked a room at the Surfside Motel through Hotels.com, & arrived at Surfside approximately two to three hours later. We checked in with no problem, & went to our room. We dropped off our bag, etc & preceded to go have a cocktail in town and grab a bite to eat. At 7:30ish, the motel calls to ask when we were checking in which my husband replied that we already had checked in, paid, & had our key etc. The young lady said ok, & hung up. Awhile later I checked our bank account to do some banking to find out that the property charged for the room again. I called them back to ask why, & they argued that they didn’t. When we arrived back at the motel, I showed them my back account for them then to admit that they accidentally did charge us twice but were refunding the charge. However they wouldn’t give us a receipt. They apologized as I expressed my unhappiness. We then returned to the room for the evening to relax & enjoy the jacuzzi. In the morning, we had No tissues, only the bare minimum for towels etc but we’re ok with that since we weren’t going to be hanging out in the room much. The shrubs etc around the property were dead, & trash in the parking lot. The end of our stay we noticed a serious no-no of no working smoke alarm in our room. You could tell it had been ripped from the wall. Talked to my bank later to find out that they did refund the money but also tried 3 more times to take money out for our stay. Let’s just say I wouldn’t stay there again.

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Aug 19, 2019

Disliked: Cleanliness, amenities, property conditions & facilities

Mold in the hotel room, toilet were leaking, air conditioner didn’t work in the bedroom it was bad we left 5 hours earlier I will never stay there again.

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Aug 19, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The family room was great with the additional sleeping spaces

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Aug 19, 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

They gave our reserved room to someone else before we got there. THheybgave us another room at a discounted rate but it was not what we were expecting. The beds were extremely uncomfortable. Linens and pillows were worn out . Sink had old food in the strainer. Spiders noted in the bathroom. Only one channel worked on the bedroom tv. Could not turn on or off the bedroom light without unplugging it. Room had a very musty smell.

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Aug 19, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Aug 18, 2019

Disliked: Amenities, property conditions & facilities

staff was accommodating but way over priced for amount of anemities offered what motel does not offer coffee in rooms is one that not on list. guest noisy both nighrs we stayed only way I would return is at a much discounted price

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Aug 15, 2019

Had a good stay--pool could have been cleaner !! We were there for a wedding . Price was ok for a Friday and Saturday

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Aug 13, 2019

Liked: Staff & service

Disliked: Amenities

Its the bare nessities. Bed. Ac. Bathroom. T.V. Good distance from the busy tourists but not toor far from waterparks

Stayed 1 night in Aug 2019

2/10 Terrible

Ken

Aug 12, 2019

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Never again!

Free WiFi didn’t work. No ice. Low shower head. Linens and bed covering were stained; torn shower curtain. Over-priced for what we received

Stayed 1 night in Aug 2019

6/10 Okay

Daniel

Aug 12, 2019

Liked: Staff & service, room comfort

Poor Bathroom maintenance

What I disliked the most was that there was hardly any hot water to shower with! It was warm at most, but then goes ice cold. Plus the shower curtains were algae filled and grossed us out. The bathtub did not drain either.

Stayed 1 night in Aug 2019

8/10 Good

Paulette

Aug 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2019

2/10 Terrible

Unhappy

Aug 11, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

7 year old manager was unique. Waterfall down the wall during rain storm was unique. Getting heat stroke while using the bathroom was unique. Over all the place was bad. The bathroom light didn't work and the 7 year old manager insisted that the heat lamp was the light even though it kicked out extreme heat. Floor next to bed was soaked due to a leak in the wall. The chain on the door for added security came right off the wall. The toilet seat was extremely worn. There was black mold behind the toilet. The air conditiiner had to be kicked by the 7 year old managers older sister to get it to work. No basic maintenance around the place, weeds growing everywhere, paint chipping off of doors. A lot wrong with this place. Room smelt very musty.

Stayed 1 night in Aug 2019

2/10 Terrible

Freddy

Aug 9, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the stay.

It was outdated and not very clean read reviews about bedbugs and was worried about it I was running late so I couldn’t find anything else and since my room was payed I gave it a shot as soon as I got there I checked my bed and pillows and didn’t really see anything throughout the whole night I checked and didn’t see nothing on the bed I slept it but then the second day I checked the second bed and noticed in the pillow casing a little bed bug crawling and it was then I decided to leave I asked for a refund and the owner said he couldn’t I said ok and just left to another hotel I wasn’t going to argue with him because my cleanliness and health was more important than some little bit of cash so I didn’t want take chances bringing any bug beds back to my house overall I wouldn’t recommend to stay there with that being said.

Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Aug 4, 2019

Stayed 1 night in Aug 2019

8/10 Good

Casey

Aug 3, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Aug 1, 2019

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Jul 31, 2019

Liked: Staff & service

Property was not bad just felt like it was very over priced

Stayed 1 night in Jul 2019

6/10 Okay

Visitor, Iowa City

Jul 31, 2019

Disliked: Cleanliness, staff & service, amenities

There was used dirty soap in the shower. Difficult to find someone to check in. Office was closed and there was a note on the door to call a number to check in but it was not answered when calling. Check in took a very long time

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Jul 29, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Light in bathroom (room 23) did not work and no remote for main TV,

Stayed 1 night in Jul 2019

10/10 Excellent

Phillip

Jul 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

We got to the motel pretty late. The man who checked us in was still friendly and efficient. The room was clean, the bed, sheets and pillows were all pretty comfortable. We would definitely stay there again.

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Jul 25, 2019

Liked: Cleanliness

Disliked: Amenities

The property looked Beautiful. The room was ok. They list as a 2 bedroom but it has only one bedroom. The other is the living room area with a bed and sofa sleeper in it. There's no phone in the room to reach the front desk. No one to service the rooms when needed. You have to return your used towels in order to receive fresh clean ones everyday and take the m to the front desk. This needs to be changed.

Stayed 2 nights in Jul 2019

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Surfside Motel

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