Elme Hall Hotel

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

Twin Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room (Lodge)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed (Disability Access)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room with bath (Lodge)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Family Triple Room, Multiple Beds

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
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About the neighborhood

Map
69 Elm High Road, Wisbech, England, PE14 0DQ

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Property payment types

Important information

Property is also known as

Elme Hall
Elme Hall Hotel
Elme Hall Hotel Wisbech
Elme Hall Wisbech
Elme Hotel
Elme Hall Hotel Wisbech, Cambridgeshire
Hotel Elme Hall
Elme Hall Hotel Wisbech Cambridgeshire
Elme Hall Hotel Hotel
Elme Hall Hotel Wisbech
Elme Hall Hotel Hotel Wisbech

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Reviews

Elme Hall Hotel Reviews

8.0

Very Good

8.8

Cleanliness

7.8

Location

8.6

Staff & service

6.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 197 out of 553 reviews
Rating 8 - Good. 218 out of 553 reviews
Rating 6 - Okay. 93 out of 553 reviews
Rating 4 - Poor. 31 out of 553 reviews
Rating 2 - Terrible. 14 out of 553 reviews

Reviews

6/10 Okay

Ian

Good basic bed for the night
Stayed 1 night in Aug 2022

6/10 Okay

leigh

Requested card details be written down even though booked through hotels .com Not a process I have endured before and I stay away most weeks on business , other than aforementioned staff were polite and friendly , Wi-Fi doesn’t work in most areas Pointless offering
Stayed 1 night in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort

Friendship

My partner lives nearby and was visiting for a few days .
Stayed 3 nights in Mar 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid.

Avoid. The state of the premises is poor and not reflected in the ad photos. The feeling was more like a hostel.
Stayed 1 night in Mar 2023

2/10 Terrible

Mateusz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse place ever.

The worse experience I've ever had with hotel.vom customer service to start and hotel it was promoted as 3 star and it was a complete disgrace. This place shouldnt be even called a hotel, no bar, restaurants, cleaning and beds ran down like it was never cleaned. Very disappointed about this stay, and will be complaining formally.
Stayed 1 night in Feb 2023

4/10 Poor

Darren

Liked: Cleanliness

Below average

Disappointed to find that the main hotel was closed so there was no facilities such as bar and restaurant. Reception was a table in an annexe and all the rooms were in an annexe. TV that wouldn't connect so no channels to view. A shower that was stuck on scolding hot. No sugar.
Stayed 1 night in Oct 2022

2/10 Terrible

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Evetything falsely advertised ,NO food available definitely no room service in fact not even a restaurant. I booked looking at the leading picture. I was accommodated in a annex which in fact was filthy. I booked the room because of the "disabled person " facilities. The shower had nowhere to house shampoo , conditioner, or shower gel . Just a mark on the wall were it should have been. The water temperature was at best luke warm . I tried to book into a different hotel but they were all fully booked . So instead of visiting my grieving friend , i became a responsibility to her , she would need to collect me to make sure i had food so i could take my medication 4 times aday . I have approached the company for a refund ,but had no response.
Stayed 3 nights in Sep 2022

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities

Pillows

Great place .. bring your own pillows ..the ones in the room are hell
Stayed 1 night in Sep 2022

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was very good and clean, but not informed on the Expedia web site that bar and restaurant closed!!! No credit offered!! Would not have booked if known at time of booking
Stayed 1 night in Sep 2022

10/10 Excellent

Ri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, thank you Mariko!
Stayed 2 nights in Jul 2022

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The lady who booked us in was very polite and helpful and all the staff were polite and friendly
Stayed 4 nights in Jun 2022

4/10 Poor

John, Rugby

Disliked: Staff & service, amenities
You don't stay in the building pictured - you stay in the "lodge" next door. Asked (and refused) to provide credit card number/expiry and CVV code on the check-in form for a prepaid room in a hotel with no dining facilities. If Travelodge or Premier Inn open in Wisbech, this place would cease trading within a week.
Stayed 1 night in Jun 2022

6/10 Okay

John

Disliked: Amenities, property conditions & facilities
Main building - closed due to Covid I suppose. This is a picture of the main building, not where you actually stay.
Stayed 2 nights in May 2022

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple clean room huge bath plenty hot water
Stayed 1 night in May 2022

4/10 Poor

Verified traveler

Disliked: Room comfort

Check the Reviews! (Hotels.com should check them!)

For those who might not be able to work it out, these reviews clatter between two extremes of the spectrum, which might lead you to suspect that one side of this spectrum is not telling the truth. I stayed here on a one night business trip as I needed to be in Norwich the next day. I wish I'd stayed a little further away as this hotel is not at all what it seems. It looks grand from the façade, but this is not where you stay. You stay in the "Lodge", it's a very cheap hotel, that sees fit to take a £100 breakages guarantee from your credit card when you arrive, I don't think the furniture in total is worth that much. It's basic, and warm and clean, the front of house staff were very friendly but it's deceptive and that's why they're getting a bad review, it's a dishonest representation of the actual experience and by the time you've booked and paid, it's too late. I won't be fooled again and I urge you not to be fooled at all. Stay elsewhere until the representation on the site is of a budget hotel with very basic facilities, because that's what it is.
Stayed 1 night in May 2022

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Half open hotel

I have stayed at this hotel many time this time was a disappointment the hotel is not fully open and no food is being served. On a positive the lady that greeted and assisted me at the temporary reception was very helpful indeed.
Stayed 1 night in Dec 2021

4/10 Poor

Darren

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing - No food morning or evening

Disappointing as no food was available in the evening or in the morning
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I always stay

I Always stay here for my work trips, always a friendly lady at reception. Room is spacious and clean. Sometimes the traffic from the nearby road is a little loud but mostly just a faint white noise. Morrison’s right next door is nice. All round would recommend.
Stayed 4 nights in Nov 2021

6/10 Okay

Nigel

Liked: Staff & service
Very basic expensive for what you get
Stayed 3 nights in Oct 2021

6/10 Okay

Christine

Disliked: Amenities, property conditions & facilities
Basic in the extreme. We were not in the main building, in rooms like those pictured on the website. More like Motel -6.....sorry to say. Not even a luggage stand in the room. Restaurant was closed and the amenities minimal. For a week long stay it was rather sad. Somewhere to sleep and shower I suppose. Staff were pleasant and helpful.
Stayed 1 night in Sep 2021

6/10 Okay

Christine

Disliked: Amenities, property conditions & facilities
Was only partially open (no restaurant) and we were in an annex behind the main building that was pretty dismal. The main building was apparently closed. Basic in the extreme. No luggage stand, no ice machine, no hairdryer. No fridge/microwave (I guess these things are not standard in the UK). The staff were helpful in providing tea/coffee making items, but the tea cups were tiny! We ended up buying a mug each. Only cleaned the rooms once during our week long stay, and we had to tie up our own rubbihs and put in hallway. The manager was pleasant and apologetic about the lack of services. She did get me some ice one night so I could cool my wine down.
Stayed 1 night in Sep 2021

6/10 Okay

Christine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were in a kind of annex and the rooms were rather mundane. The hotel was not entirely open and the restaurant was closed. Lack of amenities expected by US travellers (no microwave/fridge, hairdryer, ice machine, luggage rack, washcloths). Tiny little tea cups, ended up buying a mug) Staff were very helpful in providing linen (except washcloths) and tea/coffee making items. Showers were nice, but silly glass shelf in bathroom not level and things just slid off (only storage in bathroom).
Stayed 5 nights in Sep 2021

2/10 Terrible

Deborah

Disliked: Property conditions & facilities, room comfort
The rooms are to hot no air conditioning and window only opens a small way Very run down and won’t be staying again. Was asked to keep tv down as the had workers sleeping there and were full. Don’t book quests in then that are going out and coming back late.
Stayed 1 night in Sep 2021

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel with plenty of on site parking and in a quiet location
Stayed 1 night in Sep 2021

6/10 Okay

Cathleen

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was quiet despite location of hotel to road.
Stayed 1 night in Sep 2021