Residence Inn by Marriott Winston-Salem Hanes Mall

Property class: 3

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You can look forward to free full breakfast, a free grocery shopping service, and mini golf at Residence Inn by Marriott Winston-Salem Hanes Mall. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, Multiple Beds

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Tub)

A hotel room with two beds, a large headboard, a bedside lamp, and a window with curtains.

Studio Suite, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

A hotel room with two beds, a large headboard, a bedside lamp, and a window with curtains.

Studio Suite, Multiple Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet
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About the neighborhood

Winston-Salem is home to Residence Inn by Marriott Winston-Salem Hanes Mall. Hobby Park and Cooper Lake reflect the area's natural beauty and area attractions include Adventure Landing Winston-Salem and Salem College Elberson Fine Arts Center. Looking to enjoy an event or a game while in town? See what's happening at Taylor Tennis Center or Joe White Tennis Center at Hanes Park. Visit our Winston-Salem travel guide
Map
3885 Oxford Station Way, Winston-Salem, NC, 27103

What's nearby

  • A city skyline at dusk with illuminated buildings and a bridge.
    Wake Forest University
    10 min drive - 11.4 km
  • Bowlero Winston-Salem
    2 min drive - 2.4 km
  • Hanes Mall
    2 min drive - 3.8 km
  • Benton Convention Center
    7 min drive - 9.8 km
  • Lawrence Joel Veterans Memorial Coliseum
    10 min drive - 12.0 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds)
    15 min drive

Restaurants

  • Chick-fil-A
    19 min walk
  • McDonald's
    2 min drive
  • McDonald's
    4 min drive
  • Starbucks
    9 min walk
  • Village Tavern
    3 min drive

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

  • Hotel near Hanes Mall
  • Free full breakfast, a free grocery shopping service, and mini golf are just a few of the amenities provided at Residence Inn by Marriott Winston-Salem Hanes Mall. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • A seasonal outdoor pool
    • Free self parking
    • Express check-out, express check-in, and coffee/tea in the lobby
    • A 24-hour front desk, a front-desk safe, and a TV in the lobby
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 108 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
  • Other amenities include:
    • Sofa beds and free cribs/infant beds
    • Bathrooms with hair dryers and soap
    • 32-inch TVs with premium channels
    • Wardrobes/closets, recycling, and kitchenettes

Similar properties

A spacious lobby with a high ceiling, a fireplace, seating area, and large windows.
Hilton Garden Inn Winston-Salem/Hanes Mall
Winston-Salem
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 787 reviews
The price is P7,021
P7,934 total
includes taxes & fees
Nov 22 - Nov 23
Hilton Garden Inn Winston-Salem/Hanes Mall
Compare similar properties

Frequently asked questions

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

Is Residence Inn by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Residence Inn by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott Winston-Salem Hanes Mall?

Check-out is at noon.

Where is Residence Inn by Marriott Winston-Salem Hanes Mall located?

Situated in Winston-Salem, this hotel is within 2 mi (3 km) of Bowlero Winston-Salem, Hanes Mall, and Adventure Landing Winston-Salem. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 286 out of 442 reviews
Rating 8 - Good. 73 out of 442 reviews
Rating 6 - Okay. 37 out of 442 reviews
Rating 4 - Poor. 20 out of 442 reviews
Rating 2 - Terrible. 26 out of 442 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great time.breakfast was superb. the bed is comfortable. thank you.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and we really enjoyed a nice quiet night there.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front desk staff was amazing!!! Breakfast food was ok. Would stay here again
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly Front Desk Clerks, Clean Rooms & Good Breakfast items. This was my 3rd time staying & I will be staying again soon!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect with all the excessible shops and dining options around.
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Property is nice it's a good location to stay but they could clean up the pool area better and wipe things down and clean the pool. And we've asked several times when they clean their room to refill our shower soap and vacuum which they did not.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
the room was very clean, The staff were super polite and helpful. The breakfast was very tasty. loved the fireplace going in the Lobby it was like a touch of home. we are making this our go to hotel when we visit Winston Salem North Carolina
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I suggest this hotel for sure!

Beautiful hotel and very clean everywhere!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Staff & service
Great customer service, the rooms need to be upgraded and the breakfast was really bad and had no flavor . Good location for shopping and eating out
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this property was very good. They had a good Staff and the property was well kept.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very wonderful staff!! Definitely enjoyed my visit
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed my stay. The breakfast was great and hit the spot. Will definitely be back.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. The hotel is pet friendly so the room we were given smelled of dog urine. The staff quickly found me another room. It wasn't the same quality that I had booked but they made it right.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities
Fitness room was great!! And the people are so friendly!! We enjoyed our stay, location was convenient with things too do around!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WSSU Homecoming '25! Excellent Stay!

I thoroughly enjoyed my stay! This location was convenient in many ways with endless options of stores and restaurants in the vicinity. Perfectly located! Upon check-in/checkout, the front desk agent was pleasant! I am looking forward to returning for a solo getaway soon to simply relax! Also, I hope to book for WSSU's HOCO '26!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop on the way to OIB

Really nice Hotel overall. Ladies in the breakfast kitchen were very friendly and kept everything stocked. Rooms were clean although a little mold in shower. Nice pool and area. We would stop there again
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was outstanding, the customer service was the best!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at quite a few hotels these past 50 years that I have been away from Winston-Salem and my experience at this one was one of the best. You have a very friendly staff at the residence Inn I don’t remember the name of the lady that processed to be in, but she was excellent as well as Ashley in the dining area. I will be staying there from now on.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a full suit, has everything you need for ayour stay . Big rooms big living are and kitchen, it does even have a standard size refrigerator, big closets. We loved.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived here the weekend I was moving my son to school, all orientation events were canceled due to a tropical storm. Our room was the perfect haven to make popcorn and have a sleep over. We will now stay here for all future visits.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Out of ….

Pool and 1 Elevator were out of order. Shortage of towels, TP, klennix, clothes hangers,… Staff were very friendly.
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Ups and Downs: Room Excellence, Amenities Lacking

A colleague suggested the room, assuring me I wouldn't be let down, and they were correct. The room was excellent, and I'd certainly contemplate another stay. However, the absence of towels and the presence of pet hair on both the couch and floor were notable issues. While some might find these minor, essentials like towels and cleanliness matter.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/5 - was missing the soap/shampoo/ conditioner bottles in the rest room. No big heal. Got more brought in. Our tub drained so slow … so you ended up bathing in dirty bath water. That was not good. Other than that great place to stay. Good breakfast.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, spacious room.
Stayed 2 nights in Jul 2026