"Staff was not welcoming and somewhat rude. Front desk employee was smoking outside near our room in the morning. They now charge $10 a night for parking"
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel
2/10 Terrible
"My stay here was absolutely terrible. The rooms are disgusting. I will attach pics. I had to stay over night because I had a family members funeral to attend, I cut my stay one day early because I couldn’t stand if and the hotel refused to refund my money. This place of filthy and needs a deep cleaning! The hot staff played games and were flat out rude as I tried to check out. I will never stay here again! "
"The best thing about the stay was the beautiful view we woke up to every morning. We brought a young golden retriever with us. She needs a lot of exercise and the staff at check-in gave us information of some great places for us to go with her. Also when I asked if there was a water hose near by so that we could hose her down after a sandy day at the beach they actually put a hose outside our lodge for us! We had pretty much everything we needed, but I think a microwave oven might’ve been helpful. I would say also that the sliding glass door to get to the back was very hard to slide open. I would definitely recommend this place as a nice peaceful getaway. We stayed for 4 nights."
"Facilities are clean and well maintained, but dated ( older bathrooms, lighting etc.) However, location is fantastic, with back patio or deck in each room facing incredible ocean view and access, with coastal trail right out the back door!"