Wilson Hotels

"My room was upgraded to a king suite with a gift bag which was gorgeous and made me very happy. Staff was great and hotel was also. I will be back soon"

"Staff was great, room was big, indoor pool and ping pong "

"I truly enjoyed my stay however our bathtub in room 435 was not functioning properly. The water backed up when we showered. That should be looked into. "

"The friendliness of the staff "

"spotless room. very friendly staff! great location, close to everything! would come back!"

"👍👍👍"

"This trip was one of the best experiences for me and my girlfriend, and overall everything was positive. Our stay coincided with a severe winter storm that caused power outages in parts of Allentown, including the hotel. The outage created major disruptions — key cards malfunctioned, heating systems failed, phones were down, and essential services stopped working. Despite the chaos and obvious pressure, the staff performed admirably. I would especially like to recognize the manager Ms. Kim , who demonstrated exceptional leadership and composure during a very stressful situation. As a surgeon accustomed to high-pressure environments when critical systems fail, I can say the situation was handled as well as it possibly could have been. For future emergencies, a temporary heating solution for lobby staff would make a meaningful difference, as they were assisting guests in the cold. Additionally, a small portable generator for minimal stairwell and exit lighting — or assigning staff to guide guests with flashlights — would further enhance safety. We are sincerely grateful to the manager and the entire team for their professionalism and dedication."

"Clean and convenient "

"Perfect in every way! "