Westside hotel rooms a the Independent

"Rooms were clean but it felt outdated. Took a long time just to check in. "

"Room was okay. But they won’t credit my safety deposit "

"Yes, walking distance from The Galleria mall."

"The overall stay wasn’t a good one. The property was filthy. Carpet was dirty. The elevator had trash in it. The walls and floors to our room were dirty. I mentioned and nothing happened. The housekeepers just had the carts on the floors and sitting while they were chatting and eating the breakfast food. I would not recommend this place at all. Especially, holding the name Hyatt my expectations were ruined. "

"The booked this months in advance. I was so excited, but they gave away our room. "

"Rooms are clean. Staff are friendly. Manny, our shuttle driver, was a joy! "

"It was welcoming even though my sister fell from a hump in the grass being unstable, over all all good"

"Old, dirty. "

"Great stay! "