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"Everything was above board "

"Great Hotel in nice area"

"Nice hotel reasonable price. good location. Very nice staff."

"I stay here for work every year because it's close to where I need to be. The staff are great but some things just don't change and the hardest thing about this location is the sound. If the person next to you happens to be loud or talk near the shared door, it's very disruptive, even with earplugs. Also the sound from the hallway is heard very loudly inside the room. In general I'm not sure why this hotels tends to have loud patrons but it has been an issue every year I visit."

"Room was comfy and clean. The technology is dated. There are no smart TVs and the outlets do not have usb or usb-c ports. The breakfast is good with plenty to choose from. Parking is free! "

"We loved the room, very spacious. Close to everything that we needed. Not enough illumination on the breezeway to the room. Sidewalk was uneven but overall comfortable stay. Would stay here again. "

"The lady at night was super helpful, but the guy in the morning was zootopia slow. The Elevator didn't work really all that well, and the TV was bad; you could only change the channels if you were sitting on the end of the bed. They tried to fix it, but never got it to work."

"The staff was"

"Had a lovely 6 night stay at the Hyatt Regency Houston Galleria. The hotel was as expected for a Hyatt. The room was clean and comfortable. The hotel bar was quite nice and had a lively, although not overly crowded, vibe. Enjoyed a late dinner at the bar one evening and cocktails with colleagues another. The Market for grab and go and quick bites was also great although it could be staffed better especially during the morning rush hours. Great chocolate croissants and lattes for breakfast and I was able to grab a very good personal pizza to take up to my room one day I was at the hotel working. My only complaints: 1- the coffee maker in the room was very dirty and needed to be cleaned. 2- The iron was missing from my room and despite two requests I never did receive one. So I was a bit more wrinkled at meetings than I had hoped. 3- The valet only parking option was overpriced and not terribly convenient. Would have preferred a self parking option. I ended up parking in a neighboring lot."