Family friendly Hotels in Weston-super-Mare, England

"What an excellent hotel. Other than the Steam "

"Staff were very polite, the room itself was nice and the beds were comfy"

"airconditioning does not work"

"There wasn't anything we didn't like. It's a beautuful hotel, the food was excellent and staff were wonderful. I would highly recommend this hotel."

"Nice clean hotel, friendly accommodating staff"

"Why?"

"Amazing hotel, friendly staff and great location "

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "

"Weekend staff were amazing. On Monday the chef was extremely rude and condescending when was told that the coffee machine had run out of coffee and when was requested for a fried egg. She literally snapped at my son when he asked for a fried egg. Not impressed at all! Otherwise this hotel deserves a 5 star rating all over "