The room is new, spacious, and clean. Front Desk and Housekeeping staff are excellent, except for the operator, who was in a rush.
F & B service needs improvement. We had dinner on our first night & the wait staff forgot our 2 dim sum orders. We kept flagging them & they said, "My colleague will take care of you." The staff may have assigned tables, but the one assigned to us was nowhere to be found until I insisted that we'd waited for over 30 minutes already. They ended up not charging us...
The room is new, spacious, and clean. Front Desk and Housekeeping staff are excellent, except for the operator, who was in a rush.
F & B service needs improvement. We had dinner on our first night & the wait staff forgot our 2 dim sum orders. We kept flagging them & they said, "My colleague will take care of you." The staff may have assigned tables, but the one assigned to us was nowhere to be found until I insisted that we'd waited for over 30 minutes already. They ended up not charging us...
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