Search Cottages in Western Suburbs

"Best location and excellent customer service."

"We arrived in the evening to find our room humid, stale, and without any air circulation. The air conditioner was off, and it would not turn on when we attempted to use it. When we contacted the front desk, we were instructed to troubleshoot the unit ourselves by unplugging and reconnecting it. We were also informed that maintenance was not on site and that a ticket would need to be submitted. Maintenance did arrive approximately 15 minutes later and identified the issue as a switch that had been turned off. After they restored it, the air conditioner functioned for roughly 45 minutes before failing again and blowing warm air. When I requested to be moved to another room, I was told the hotel was fully booked. We selected the Sleep Inn for a simple overnight stay before our early morning flight on Saturday, May 16. Instead, we spent the night in an uncomfortably hot room and were unable to rest before a required 3 AM wake‑up for travel. The conditions were unacceptable and did not reflect the value of the rate paid. At that point, sleeping in my car would have offered more comfort than the room provided."

"Friendly front staff. Room was spacious and clean. Hotel parking was far away. "

"Our only let down was that not of the property doings. We just had very active next door neighbors that was a bit disturbing."

"Clean room fast service "

"Everything was great except the pool area was not. The hot tub was not available. The pool was a little cloudy."

"Quiet hotel with on site restaurant and airport shuttle. Great pool. Rooms were clean but property is older."

"Spacious room. Stayed at the renovated wing but no soundproofed walls- woke up by heavy footsteps next door at 5 ish first day and alarm went off at a nearby room at 6am the second day for 15 min. The room was a bit dusty n deeper cleaning needed. Wifi- weakest wifi signal I have ever had in a hotel room! Slightly better if closer to the outside hallway. I had to use my own data. Safety- glad I checked the doors shared with the neighbour rooms. One of the doors from my side was not locked! Scary for those who travel alone."

"Hotel is run-down. Needs a refresh - paint, clean carpets, etc. There was mold in the bathroom - not good. Breakfast was not very good."