Hotels near Shopping Areas in Western Michigan, Michigan

"Hotel changed owners after I had booked, and I was informed on arrival they did not have breakfast available, which was a major reason we booked here. Hotel is also under construction, which they also do not have on the listing. As most of the area was booked up we decided to stay and we're eventually offered a partial refund. We have not yet received the refund but only checked out this morning. We like that the family suite has room for six people, and it was fairly clean. The bathroom door is a bit awkward, and one of the cabinets was falling apart. We stayed three nights and had no housekeeping. The entire stay, even had to take our own towels down to the front desk to get clean towels. Overall this hotel just doesn't care for true customer service anymore."

"Very sketchy place. They don't take cash. Homeless people lingering around the parking area. Not very hospital"

"Everything was great clean and well maintained "

"Vey clean room, close to the town, nice hot tub, very helpful staff"

"Everything is great. I will come back. The breakfast and the whole setup was great."

"Room was clean. Staff was great."

"Breakfast had good options and was all hot and ready. Pool and hot tub were great. Rooms were clean. Could use kleenex boxes in the rooms"

"The Amway is always a class act. We stayed in the older Pantlind side on request. Just love it. Our in room coffee maker delivered undrinkable, tea looking coffee, and we didnt see a container to put ice in for our wine. It also would be great if the parking wasnt so expensive if you stay at the hotel. Overall a great stay otherwise. They let us check in before 4. We will be back."

"Bathrooms are tiny. No complementary breakfast. "