Wester Ross hotel rooms a the Bespoke

"Great little family owned hotel! The owner was super nice, the room was spacious, clean and beautiful. Highly recommend."

"Clean room staff were lovely, breakfast was nice. Didn’t eat at the hotel restaurant, we ate at a near by restaurant. Menu looked nice though. All I would say is you could hear people walking and moving around from the room, slept really well. Lovely place definitely go again. "

"Stayed here with my husband and 2 kids (5 and under). The room was spacious and clean. Parking was convenient. Breakfast had minimal items which was in line with expectations from past reviews (milk, cereal, porridge, bread, jam, coffee). My only issue was the shower, the way it is heated doesn't provide flexibility to get the temperature correct (3 settings of cold, luke warm, burning hot). We only stayed one night so it was fine. "

"Staff was great, meals were excellent, room were small and in poor repair"

"Good central location"

"Breakfast menu was great, nice spot to eat by the river. The room and areas were all clean, good spaces and quiet. Staff were amazingly friendly and helpful. "

"We will be contacting the hotel directly. Starting with the positives, the location is excellent - step out the door and you are directly in the city centre. I simply cannot comment on the staff - we only met them at check-in. They were not particularly friendly, very much “do it yourself” type of attitude. They weren’t rude by any stretch, but there wasn’t a sense of willingness to help. The building is very old and outdated, which could add to the charm but when you have bobbling carpets, sloping floors and peeling/ stained photographs, you see that no effort has been made to tap into this. Now we come to the cleanliness of the property. Worst I’ve ever seen. I’m only glad that we didn’t bring our children here as my daughter has a dust allergy. From the fire place in the foyer to the desk in the room, to the ridges in the bathroom - there was thick dust! It was disgusting. Some of the towels had stains which is unnecessary! On the first night, someone had clearly been eating a Sandwick in the foyer and had left crumbs on the desk. Those remained there until we checked out at 11pm on two days later. There was a general lack of attention to detail of the most basic forms across the board. When we checked out, there was no member of staff to be seen. The bed was comfy enough and the bedding clean, but that’s where it ended. I can safely say that we will not be staying in this property again but hope management take the feedback on board for future guests."

"Great stop on our travels, nice welcoming Hotel in a great town location."

"Well appointed quiet rooms. Bar/Lounge areas very comfortable. Great location for all city centre and riverside activities"