Hotels with Spa in Westbury, New York

"Reception was excellent. I had a corner room which was large and clean, comfortable bed, however there was only 1 towel, dingy and bare and 1 washcloth. There is no dresser, only a closet with a safe and hangers. The closet light does not have a switch to turn it off, so I had to close the door at night. Also, the coffee maker was sitting on an old cooler that was not cold and the light flickered. Doors slamming all night, but it’s a hotel, so expected."

"The hotel was clean and staff very friendly "

"Great location and professional and courteous staff!"

"Very well-appointed hotel and room, excellent location, pleasant staff. However, the check-in was too slow for a property of this quality. Also, the property texted me and asked if I needed anything, and I requested a mini fridge. The reply was that it would be delivered to my room, but it never was. It’s not a problem if there wasn’t one available, the problem was the unkept promise (and failure to follow-up). Finally, there was an unexpected charge to my credit card that I am waiting to have resolved. I expect it will be fixed, but again a property like this should not have such problems. I have stayed at a great many hotels in Manhattan and I have rarely had such a litany of issues, though admittedly in this case none were that big a deal."

"Lovely clean huge room. Housekeeping very attentive. "

"My experience was ok in some areas but definitely have feedback for the hotel staff. The restaurant service was VERY slow--there were only a few of us in the area and it took over 45 minutes to get my food, and it was terrible food. It was not cooked well (I had seafood) so you can imagine what occurred. My second night, I needed to get to bed early so I could get to the airport knowing I'd experience delays and the hotel security kept coming up to my room and banging on my door for whatever reason. I finally called the desk after the second episode (I did not open the door) and asked if the hotel was on fire or something--otherwise do not disturb me with anxious security/staff. There was no valid reason for them to bang on my door--later finding out that there was a bag of old food outside my door and they wanted to know if it was mine--why didn't they just throw it away? If it was mine, I would have brought it in my room! The hotel accommodations were fine-clean without many amenities."

"Great location. Clean, friendly "