"Gorgeous property. Beautiful rooms especially overlooking the River Walk.
Room service is amazing and great food but a 25% gratuity is already added in. I just thought that was extremely high but the food was worth it.
I would go there again. Staff were kind and the valet was congenial.
There’s a parking lot directly across the street for $9.00 a day or each time you go in and out so there’s no need to pay the $60 per day for valet parking at the hotel."
"Bed sheets were dirty, hair was found in the sheets and on the toilet. Small roach in one of the beds. Stairs had trash and debris throughout into the hallways. Marijuana smell lingered through the halls. Did not end up staying overnight."
"What we liked and disliked were the same things. We like the fact the historical nature of the hotel and staying in the historical area of the hotel. Historical hotels always have some quirks. Lack of electrical outlets is common as is a step into the bathroom. On the other hand what a great location for seeing the city, and the lobby and ballroom were spectacular."