West Springfield Hotels

"Average"

"Loved the view out the window, and lots of restaurants close by."

"Very good service"

"Our experience was horrible. We booked only for 1 night and the room beside us, there were 3-4 people talking and laughing the whole night, Since midnight till 8 AM none stop. I called lobby 3 times, and they came to give them notice 2 times. but they weren't listening. It was a horrible night and we both didn't sleep even 5 mints. and in the next morning we went to eat breakfast at the restaurant located in the lobby and although they had at least 6 empty and clean tables they said we should wait at least 20 mints and finally after 30 mints they let us to sit which it was unreasonable. The lady said her manager asked for waiting list and other guests were so upset as well. won't book this hotel anymore."

"Loved my stay at the Citizen m Noma very convenient close to the noma metro. "

"Great, historic spot. The staff work hard to be friendly and helpful. Find the bar, it's awesome. Comfy bed, spacious rooms, I stay frequently."

"Excelente ubicacion, restaurantes alrededor muy agradable y el personal del hotel muy amable "

"Hotel is beautiful and the perch area is fun. However the bathroom towels are cheap motel towels and the bed sheets are bad too. "

"Very convenient location "