West Sikkim District Vacation Rentals

"Worst hotel and rudest customer service in 25 years We were wrongfully charged for meals for an extra guest ! The hotel at Pelling said they couldn’t do anything abt it. So I called and emailed the Elgin main customer service at Kolkata couple of times. They were extremely rude, and hung up on me the first time, just after 3 minutes. I called hotels.com requesting a refund of the extra charges. Hotels.com agreed with us but the Elgin (Ms. Sonali) denied us any refund. I emailed the Elgin but they simply did not respond. Don’t book this hotel - we got NO view of the Kanchenjunga. Many hotels in the area falsely claim to offer views of the Kanchenjuna. "

"MS. VANDANA AND MR. PANDAY'S OUTSTANDING SERVICE"

"Really lovely and historic hotel in downtown Gangtok. The hotel feels like a living museum with the art, artifacts, and architecture. The staff were wonderful and friendly. Overall, a lovely stay. "

"Very humble and cooperative staff Jeena and Aman. Made our stay memorable. A surprise room decoration & cake was arranged by hotel for our anniversary. Convenient & clean. "

"For one night stay was okay but encountered bugs in the room, which staff took care of it! Bathroom don’t have full covering door so water spills out in supposed to be dry area."

"Very clean, comfortable and well-located hotel. The staff are amazingly friendly and helpful. We had a problem with the taxi pick-up for the next leg of our break and the staff were incredibly supportive and kind and made sure that we were comfortable even though we had checked out. "

"The hospitality is excellent. The staff are polite and cooperative and make you feel at home. The food was delicious. Infact every item we ordered was very tasty. Hats off to the chef. Well managed and clean property. The GM of the resort has a wonderful personality as well as kind helpful too. Will definitely visit again and recommend this place to others. We actually came here because some of our friends suggested this hotel. "

"Amazing "

"We had a great stay at the Summit Alpine. Our room was big and spacious and the breakfast was delicious. The staff was amazing, especially Ronimit and Pema! They helped us out tremendously. We can’t wait to return. "