West Phoenix hotel rooms a the Highgate Independent

"Lovely pool with waterfalls, cold water though. Spa experience was very good! Highly recommended massage. Our room looked pretty dated. The dresser drawer literally wouldn't close. Don't bother paying for a poolside. We were down a hall with 0 view front or back. Talked to resort host, they offered 0. Bar/Restaurant nice. It was super busy, but still great service, especially by older gentleman bartender. "

"Clean room great staff "

"Don't waste your money here, I was under the impression from the photos on the website that this place would be a comfortable stay, but was in for an extremely unplesant surprise. Its location is in a bad neighborhood, lots of homeless people in the area. Housekeeping kept forgetting to come to our room constantly through out our stay there, and they didnt even do a good job when they did stop by. There was mold in the showers and walking barefoot on the carpet left the bottom of my feet stained black. For the price range, definitely not worth the stay, and I will not be returning"

"Staff didn't have the time of day. There isn't an obvious entrance. They make you pay for use of water/electricity and other amenities but they don't give you any in the rooms. It was cold, stagnet and was like staying in an elevator. Very over priced but so happy for the company I had."

"Rooms were clean, except the floors left your socks dirty when you walked around in the room. Staff was great to any requests. Hot tub was quite warm, but really needed better jet action. Having a washer and dryer in the room was nice to have available. I am sad to hear that it is turning into apartments. We have enjoyed staying here."

"Rooms were old and dirty, pool area was over crowded no seating, staff was not friendly, beds not comfortable "

"Superior room with awesome view of the mountains. Smoke free casino. "

"It was like having our own little apartment! So fun and so pretty. "

"Yes"