Hotels near West Lincoln Public Library - Smithville Branch

"The staff are quite professional and helpful…and hotel rooms are extremely well maintained and clean. The water park however can benefit from renovation and renewal and addition of some other fun feathures for more water fun."

"We liked the cleanliness and roominess of the room were great. Once we got into the room We were Not being informed by the concierge the status of the north building and mid tower elevator in repair was annoying because I had to go and down several times until I reached the south tower to use the pool or fitness room in swim shorts through the common lobby The toilet roll holder was broken or improperly installed in out suite. Also after 11pm both sinks could not get cold tap water . It was scalding hot tap water that would fixed at the hot temperature all night until morning. . The parking lot staff and the concierge had don’t properly communicate to each other . Where one attendant told me that the parking was charged to our room but the concierge told me that it was charged separately. "

"Clean rooms, pool area can be more organized in terms of provision of towels and timely checks "

"Clean room and very nice staff"

"It’s the only place I stay while in town. "

"The staff was very friendly,and the room was very well maintained. I found it to be a huge problem that they did not have stairs available and guests could only use the elevators. There was a concert and everyone got back to the hotel at the same time. Two of the three elevators broke so we were stuck waiting in a huge line. The staff did take groups up via the service elevator but it would have been more convenient to let people take the stairs. To be clear there were emergency stairs, but guests weren't offered their use. "

"Very convenient location. Nicely styled room. Bed was too firm. "

"This is must stop when in the Niagara area. Staff are so exceptionally kind and welcoming. Rooms are tastefully done. There is so much to do as a fitness club with pool, tennis, squash, spa and really good restaurants will keep you busy. The wonderful Mall is across the road. We keep coming back. And it is so close to Niagara Falls and Niagara on the Lake. I always tell my friends about this fantastic, family run luxury hotel. "

"Cute pool. Noisy halls. Hot breakfast options. Pretty much what you’d expect from an Hampton Inn. Only thing that I didn’t appreciate: evening tea options were all caffeinated. "